Immediate recommendation: keep medications, travel documents and valuables in a carry-on; label checked items with a cabin number and contact details and photograph packed contents before handing over suitcases. Port security and ship operator staff typically scan carry-ons with X-ray and use walk-through metal detectors; flagged hold baggage may be opened and inspected by security personnel.
What screening looks like: carry-ons pass through X-ray machines and owners walk through metal detectors; canines and handheld scanners are used at some terminals. Physical inspection of hold bags occurs if an alarm or random selection triggers it; staff normally reseal inspected bags and log the action. Allow an extra 15–45 minutes at the terminal for security processing during peak embarkation hours.
Prohibited and restricted items (common rules): firearms, explosives, combustible liquids, hoverboards, illicit drugs and large quantities of aerosol products are barred. Many operators allow one sealed bottle of wine or champagne per cabin at boarding; additional alcohol can be collected and returned at the end of the voyage or subject to a corkage fee. Local port and customs rules also restrict fresh foods, plants and certain medications–verify port-specific lists ahead of travel.
Practical packing tips: place prescription medicines in carry-on, keep copies of prescriptions, and pack chargers/essential toiletries in an accessible bag for the first 24 hours. Use TSA‑approved locks if transit includes flights. Limit checked bag weight to roughly 50 lb (23 kg) per piece to help porters and avoid strain; consolidate smaller soft bags for easier stowage inside cabins.
If an inspection happens: request to be present when staff opens a suitcase if possible, document any damage with photos and obtain an incident reference number from security. For question about a specific operator’s policy or for port exceptions, consult the operator’s official baggage and embarkation rules and the port authority guidance before travel.
Bag screening, drop-off and delivery policy for the line
Keep medications, travel documents and valuables in a carry-on; porters collect stowed suitcases at curbside, terminal security X‑rays and metal‑detects hold bags, and tagged pieces are usually delivered to staterooms the same day.
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Terminal procedures
- All hold bags pass through X‑ray; every guest walks through a metal detector.
- Staff will tag each piece with the stateroom number and barcode for tracking.
- Security reserves the right to open any bag that triggers detection; do not lock prescription medicine needed during boarding.
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Timing for delivery
- Typical delivery window: 2–6 hours after boarding; many bags arrive by evening.
- If arrival at terminal is late (close to departure), expect delivery the following morning.
- Bring a day bag with essentials (swimwear, toiletries, one outfit, chargers, medications, travel documents) for the first 12–24 hours.
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Packing and weight recommendations
- Keep individual bag weight under ~50 lb to avoid handling problems; soft-sided suitcases with wheels move more easily through port areas.
- Label external and internal surfaces with full name and stateroom number (if known) and include a business card inside.
- Avoid packing irreplaceable items or large sums of cash in stowed pieces–place those in carry-on or cabin safe on arrival.
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Prohibited and restricted items
- Absolute prohibitions: firearms, ammunition, explosives, fireworks, illegal drugs, and hoverboards.
- Lithium batteries and spare power banks must remain in carry-on; most operators forbid spares in hold bags.
- Small amounts of aerosols and liquids are usually accepted in checked pieces, but prescription meds should stay in carry-on with original labels.
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Tipping and porter etiquette
- Standard curbside tip: $1–$2 per bag; if a porter carries multiple heavy pieces, tip accordingly.
- If using porters at drop-off, get a receipt or tag number and visually confirm room number on the tag.
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Missing or damaged bags – immediate steps
- Report to Guest Services or the terminal luggage desk and provide the tag barcode or drop‑off receipt.
- Photograph damage and keep the original tag; file a written report before leaving port area.
- Save receipts for emergency purchases (toiletries, clothing) for possible reimbursement claim.
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Practical packing checklist (first-day focus)
- Passport/ID, boarding documents, health cards
- Prescription medicines (in original containers) and a small first-aid kit
- Swimwear, change of clothes, chargers, travel adaptor
- Valuables and electronics (phone, camera, laptop) kept with passenger
Screening for carry-on and stowed bags at the terminal
Expect cabin carry-ons to pass through X-ray conveyors while guests walk through metal detectors or full-body scanners; hold or stowed bags are submitted at a bag-drop desk and may be x-rayed, sniffed by detection dogs, or opened for manual inspection and tagging before transport to cabins.
Security procedures and documentation
Arrival workflow: present government ID and boarding pass at check-in, then place carry-on items on the conveyor and remove large electronics and liquids for separate screening. Stowed items receive a printed tag at drop-off; if staff open a bag, an inspection receipt is attached listing items inspected. US port terminals apply Transportation Security Administration (TSA) screening standards when applicable.
Prohibited goods frequently intercepted: firearms, ammunition, fireworks, compressed gas cylinders, flammable liquids, hoverboards, and illegal substances. Medical oxygen, CPAP machines, and batteries require advance notification to the operator and proper documentation; expect additional paperwork and possible courier arrangements for certain items.
Packing and timing recommendations
Keep medications, travel documents, passports, cash, jewelry, and electronics in a cabin carry-on that stays with the guest. Pack liquids in containers of 3.4 oz (100 ml) or smaller inside a clear quart-size bag if passing through airport-style screening. Remove laptops and tablets from carry-ons for X-ray and place loose coins and metal objects in pockets for quicker metal-detector processing.
Plan arrival at the terminal at the operator’s recommended check-in window to avoid long security lines. If a stowed bag is damaged or contains missing items after an inspection, file a report at guest services immediately and retain the inspection tag as evidence for claims.
Where and when inspections occur: terminal, gangway, onboard
Present carry-on items to the port screening lane on arrival; expect x-ray and metal-detector scans at the terminal, a brief manual or wand inspection at the gangway, and targeted onboard searches only if alarms, reports, or visible policy violations arise.
Terminal screening (primary)
Terminal security (TSA or local port authority) performs the bulk of inspections: x-ray for bags, walk-through metal detectors, and random manual openings. Drop-off for stowed/hold bags is handled curbside or inside the terminal, where handlers tag and forward items through centralized screening. Typical arrival guidance: 90–120 minutes before scheduled departure for domestic sailings; 2–3 hours for international sailings. Items commonly flagged: spare lithium batteries, large aerosol cans, weapons, fireworks, and alcohol exceeding limits. Keep medications, valuables, and original prescriptions in carry-ons to avoid delays.
Gangway and onboard screening (secondary)
At the gangway staff may perform a quick visual check, hand-wand scan, or request that a carry-on be opened before permitting passage onto the vessel. If an x-ray alarm occurs at the terminal or on the pier, port or ship security will open the bag in the presence of the guest and document the finding. Onboard inspections are targeted: security teams inspect cabins or items only when a safety issue, contraband suspicion, or policy breach (for example excessive quantities of alcohol or prohibited devices) is identified. Confiscated prohibited items are logged and may be retained until disembarkation.
Pack recommendations: place prescription meds, electronics, passports, and copies of medical letters in a clearly marked carry-on; separate spare Li-ion batteries in battery cases; limit liquids to 100 ml/3.4 oz containers in carry-ons per airport rules. For sturdy external storage consider reviewed pannier systems at best luggage adventure motorcycle. For a compact daypack or document carrier, see options at best messenger bag for lds missionaries.
Will the carrier open suitcases for inspection and what to expect?
Expect manual opening if X‑ray or a security officer flags a suitcase; remove passports, cash, medications and electronics to carry-on beforehand and secure remaining contents with tamper‑evident ties.
Typical triggers: X‑ray anomalies, canine alerts, tips from staff or authorities, visible prohibited items, and random sampling. Inspections are done by port security officers, ship security or customs agents; any non‑approved lock may be cut to gain access.
When a bag is opened staff normally document the action: an inspection tag placed on the exterior, a short written note or electronic record, and sometimes photos of contents. Prohibited items are usually confiscated without compensation and listed on the inspection receipt; declared personal items that violate line policy (excess alcohol, firearms, fireworks, compressed gas, illegal narcotics, certain lithium battery devices) will not be allowed onboard.
If a suitcase is opened in the passenger’s presence, stay cooperative, ask for names/IDs of inspecting officers, and request a written receipt for any removed items. If the bag is opened out of sight, check for an inspection tag on arrival and report missing items to guest services immediately with photos and a contents inventory.
Practical steps to reduce disruption: place valuables and essential documents in carry‑on, keep a photo inventory of packed items, use zip ties or tamper‑evident straps (not permanent hard locks), declare borderline items at check‑in instead of hiding them, and label bags clearly with contact details.
Which items are prohibited or commonly confiscated from passenger baggage?
Avoid packing firearms, ammunition, fireworks, flares, any explosive or pyrotechnic device, and replica guns – these are routinely seized and can trigger law-enforcement action.
Keep lithium-ion batteries, spare phone/tablet batteries, power banks and e-cigarette batteries in hand-carried bags only; batteries discovered in stowed baggage are frequently removed because of fire risk. Devices with non-removable lithium batteries should be carried in the cabin when possible.
Do not include gasoline, lighter fluid, propane canisters, camping fuel, bleach, pool chemicals, spray paint, solvent-based adhesives or other flammable liquids; these materials are prohibited and will be confiscated immediately.
Sharp objects such as machetes, large knives, swords, long blades, box cutters and some multitools are commonly taken away. Small pocket knives may also be surrendered depending on port security and vessel policy – pack scissors and tools in checked/secured storage only where allowed by local authorities.
Open-flame items – candles, incense, tiki torches, fuel lanterns, Sterno cans and portable grills – are not permitted in cabins and are often removed at screening due to fire hazard.
Perishable food, raw meats, fresh fruit, live plants and seeds can be refused at boarding or at foreign ports because of health and quarantine rules; sealed baked goods and commercially packaged snacks are less likely to be a problem but check destination regulations first.
Hoverboards, e-scooters with integrated batteries, rechargeable bicycles with large lithium packs and similar personal transport devices are commonly banned worldwide; expect confiscation if presented at security.
Alcohol policies vary widely; many operators restrict the number and type of bottles allowed aboard and may retain excess bottles until the final day or dispose of them. To avoid loss, ship alcoholic purchases through approved channels or confirm allowed quantities in advance.
Prescription medications should be carried in original containers with pharmacy labels and a copy of the prescription; controlled substances without documentation risk seizure and legal complications. Medical oxygen, scuba tanks and compressed gas cylinders require advance approval and special handling – do not pack them without prior clearance.
When in doubt, consult the specific vessel/operator prohibited-items list before departure. Items that pose a safety, health, fire or legal risk are the ones most commonly confiscated; pack electronics, documentation and critical meds in carry-on to minimize potential loss.
Pack and label bags to avoid delays with ship-side handling
Attach two durable identification tags to each bag: one on the exterior handle and a duplicate inside the main compartment in a clear plastic sleeve.
Label fields and formatting
Print tags using a laser printer or write with a permanent marker in block letters. Include: full legal name, international phone number (+ country code), booking/confirmation code, stateroom number (if known), boarding/departure date, and a secondary contact. Place a small printed itinerary slip inside an internal pocket listing ports and return date.
Field | Format | Example | Purpose |
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Full legal name | First Middle Last | Alexandra M. Green | Positive ID if external tag is damaged |
Phone | +CountryCode-Number | +1-555-555-0123 | Immediate contact for misrouted bags |
Booking code | Alpha-numeric | AB1234 | Matches operator manifest |
Stateroom | Room number or “TBD” | Stateroom 4082 | Faster delivery to cabin |
Departure date | YYYY-MM-DD | 2025-09-12 | Validate sail date on terminal manifests |
Packing layout to speed inspections and handoff
Place a one-page contents list in the outer pocket with items grouped by category (medications, electronics, toiletries). Use clear zip pouches for liquids (bottles ≤100 ml where relevant to airline segments) and secure them near the top so an inspector can verify quickly without unpacking everything.
Use a brightly colored strap or tag to mark priority bags (wheelchair users, families with infants). Remove old airline or past-operator stickers to prevent misrouting. Avoid excessive external wrapping or opaque tape that hides tag information or makes cutting open necessary.
Secure zippers with tamper-evident cable ties (cuttable) rather than heavy-duty tape; keep one pair of replacement ties in a pocket. Photograph front, back and tag of each bag and save images to the phone and to an email to a travel companion for rapid identification if a bag is delayed.
If the operator loses, misplaces, or delays hold baggage – immediate actions and claims
Report missing hold bags at the port baggage office immediately and obtain a Property Irregularity Report (PIR) number.
- At the terminal: present boarding pass, booking confirmation, photo ID and bag tags; insist on a written PIR and a contact name/phone for the port agent.
- Onboard: notify Guest Services before leaving the ship or before disembarkation; record the onboard case/reference number and the name of the staff member handling the incident.
- Required identifiers: PIR number, booking/PNR, full guest name, stateroom number, tag numbers printed on receipts – these speed tracking and claims processing.
Collect and preserve documentation immediately:
- Original PIR (scan or photo a copy).
- Boarding pass and booking confirmation (PDF or photo).
- Bag tag stubs and photos of exterior tags and bag contents.
- Receipts for any emergency purchases (toiletries, prescription refills) made while bags are missing.
- Proof of value for high‑value items: purchase receipts, serial numbers, photos.
Follow-up timeline recommendations:
- Confirm status with Guest Services and the port agent within 24–72 hours after filing the PIR.
- If bags remain unrecovered after disembarkation, submit a formal written claim to the operator’s baggage/claims department as soon as possible; keep copies of all correspondence.
- Retain all receipts and evidence for at least 60 days; many claims require submission within 30–60 days for full consideration.
How to prepare a formal claim (what to include):
- Clear subject line: “Baggage Claim – PIR # – Booking # – Guest Name”.
- Attach scanned PIR, boarding pass, bag tag stubs, booking confirmation and ID.
- List missing items with approximate purchase dates and values; attach receipts or photos for valuables.
- Include a statement of losses and a dollar amount requested for reimbursement; separate emergency expenses (attach receipts) from permanent loss items.
- Provide current contact details and an address for delivery if recovery occurs after disembarkation.
Sample claim body (concise):
Booking number: 12345678 Guest name: Jane Doe PIR number: 987654 Stateroom: 5124 Bag tag numbers: ABC123, DEF456 Description of incident and items missing (with receipts attached). Request: reimbursement for emergency purchases $XX and compensation for permanently lost items $YY. Attachments: PIR.pdf, boardingpass.pdf, tags.jpg, receipts.pdf, item_photos.pdf Contact email: [email protected] Phone: +1-555-123-4567
If recovery is partial or delayed:
- Request delivery to a nominated address (hotel or home) if shipboard delivery is not possible.
- Ask for an itemized chain-of-custody record showing where bags were scanned and last known location.
- Keep worn items and essentials receipts separate from replacement receipts for permanent losses.
Escalation and insurance:
- If responses stall, escalate to the operator’s claims supervisor and keep all correspondence timestamps.
- File a claim with travel insurance or card issuer that covered the booking; insurers often reimburse faster for emergency expenses and lost items–submit the same documentation.
- Check homeowner or renters policies for personal property coverage while traveling.
Extra practical tips:
- Photograph bag interiors and contents before handing over at drop-off; include serial numbers for electronics.
- Keep an electronic folder (phone cloud or email) with photos/PIR/receipts to attach during claims submission.
- If a shipped item is an appliance or requires technical details, verify specifications such as whether a unit is self-defrosting: are there self defrosting chest freezers.