Recommendation: Use staffed left-baggage counters for oversized or long-term deposits and coin/card lockers for short stays under 24 hours. Check the terminal map on Changi’s official site before you travel so you drop off or collect at the most convenient location.
Where to find services: Staffed counters are located in landside arrival halls and some transit zones of Terminals 1–3 (and facilities in Jewel). Coin and electronic lockers are positioned in transit concourses and public areas near arrival/departure levels. Hours vary by terminal and operator; major counters typically operate with extended daily hours, while some locker banks are available 24/7.
Typical pricing and limits: Locker sizes usually split into small/medium/large; expect day rates roughly in the low single-digit to low-double-digit Singapore dollar range per 24-hour block depending on size. Staffed counters charge per item per day and may apply extra fees for oversize pieces or long-term deposits. Always request a written receipt and note the tag/locker number.
Alternatives and tools: App-based city services (examples: Bounce, Stasher) offer downtown drop-off options with hourly and daily rates; many hotels will hold bags for registered guests; courier companies provide door-to-door collection if you prefer to forward items to your next address.
Practical tips: Carry ID and boarding pass when dropping off; photograph packed items and keep the deposit receipt until collection; label fragile or high-value pieces and inquire about declared-value limits or insurance options at the point of deposit; avoid peak collection times (early morning and late evening flights) where queues form.
Left-baggage and locker options at Changi
Use staffed left-baggage counters for bulky items or deposits longer than 48 hours; use self-service lockers for short stops under 24–48 hours.
- Where to find: staffed counters in arrivals/public halls across terminals and at Jewel’s public level; automated lockers located at selected public areas and transit concourses.
- Access times: automated lockers generally accessible 24/7; staffed counters typically operate roughly 06:00–22:00 (times vary by terminal–check terminal info or the official website before arrival).
- Pricing guidance: expect roughly SGD 6–8 per 24h for small lockers (backpack), SGD 10–15 for medium, SGD 15–25 for large; some providers charge by block of hours for short drops and extra for oversized items.
- Maximum hold and rules: many counters permit deposits for 7–14 days; longer-term deposits require prior arrangement or third-party services. Photo ID and a claim ticket/receipt are required for collection.
- Prohibited or restricted items: perishables, hazardous materials, cash or high-value jewellery usually not accepted; declare high-value items at staffed counters and consider separate insurance.
- Best choice by scenario:
- Layover under a day: automated locker for speed and 24/7 access.
- Overnight or several days: staffed counter for insurance, oversized goods and longer retention.
- Door-to-door transfer to hotel or cruise: arrange a commercial baggage delivery service rather than terminal deposit.
- Practical tips:
- Measure and weigh items before arriving; confirm locker dimensions online or at the terminal.
- Always keep valuables and essential documents on your person.
- Retain the claim ticket and photograph the locker/receipt QR code; check payment methods accepted (card, cash, contactless).
- For guaranteed space at busy periods, pre-book a commercial city storage provider or delivery service via apps that show live availability.
Where to find baggage lockers at Changi: terminal-by-terminal locations
Quick recommendation: use the staffed left-baggage counters in Terminals 1–3 for large items and long deposits; use self-service lockers in Jewel and Terminal 3 for small bags and short stays.
Terminal | Exact location | Service type | Typical hours | Typical fees (estimate) | Practical tip |
---|---|---|---|---|---|
T1 | Public Arrival Hall (near information/Customer Service) | Staffed left-baggage counter | Usually 24/7 | Small–large: ~S$6–S$25 per day | Bring photo ID; ask for item receipt and keep it for collection. |
T2 | Public Arrival Hall (close to check-in/Customer Service) | Staffed left-baggage counter | Usually 24/7 | Small–large: ~S$6–S$25 per day | Staff can accept oversized items that lockers won’t fit. |
T3 | Public Arrival Hall and selected transit areas (near transit mall) | Staffed counter + multiple self-service lockers | Staffed: often 24/7; lockers: 24/7 | Lockers: ~S$3–S$15 (by size/hours); counter similar to T1/T2 | Lockers suit backpacks and small suitcases; use counter for checked-size bags. |
T4 | Limited services; check terminal directory | Often no staffed counter on site; occasional commercial providers | Hours variable; reduced compared with T1–T3 | When available, fees align with other terminals | If arriving or departing from T4, plan to drop bags at T1–T3 or use commercial apps. |
Jewel | Retail concourse / near Customer Service (public zones) | Self-service lockers and staffed deposit points (selected spots) | Lockers typically 24/7; staffed points follow mall hours | Small lockers from ~S$3–S$10; larger options pricier | Good for short visits to shops/attractions; check locker dimensions before use. |
Quick operational notes: most staffed counters accept cards and cash; counters normally issue a receipt or tag with a unique number – keep it until retrieval. Maximum deposit durations vary by operator (commonly up to 30 days); oversized or high-value items may require advance arrangement. Confirm current opening times, exact locations and up-to-date rates on Changi’s official terminal directory before travel.
How to use Changi’s left-locker and staffed baggage service: step-by-step
Recommendation: use locker banks for short deposits (hours–one day) and staffed counters for bulky, long-term or high-value items.
1. Prepare items: remove perishables, empty prohibited liquids, wrap fragile goods, photograph contents and serial numbers, and lock suitcases with a small padlock if desired.
2. Choose size: small – fits a daypack; medium – fits a cabin trolley; large – fits a checked-size suitcase. Typical rates (approx.): small SGD 4–8 per 24h, medium SGD 6–12 per 24h, large SGD 10–20 per 24h. Staffed counter charges generally start around SGD 8–15 per item per 24h; confirm exact rates at point of service.
3. Using an electronic locker: select an available unit, follow on-screen prompts, pay by card/NETS/contactless or cash where accepted, set or receive a PIN/QR receipt, place items inside, close door and confirm lock. Keep the receipt screenshot or printed voucher until collection.
4. Using a staffed counter: queue with photo ID and booking/flight details, complete a deposit form, accept staff tagging and a claim stub. Staff will advise maximum retention period, oversized handling and any special packing requirements.
5. Extensions and late pick-up: extend at the locker terminal or return to the counter before expiry; extra charges apply pro rata. Items left past the stated retention may be processed under the facility’s unclaimed-item policy – contact the counter immediately if you risk late collection.
6. Retrieval procedure: for lockers, enter PIN/scan QR or present voucher at the terminal to open the unit; for staffed deposits, present the claim stub and photo ID, pay any outstanding fees and sign release paperwork. Inspect contents before leaving and report discrepancies to staff on site.
7. Problems and lost receipts: if code/key is lost, contact the staffed counter immediately with ID and a description of contents; expect identity verification and possible handling fees. For damaged or missing items, file a written report at the counter before departing the facility.
Practical tips: do not deposit cash, passports, jewelry or irreplaceable documents; insure high-value items separately; label bags with contact details; pack wet items inside sealed bags. If rain is expected while moving between terminals, take a compact best water repellent umbrella.
Costs, size limits and maximum storage duration at Changi
Prefer coin-operated lockers for day trips and staffed left-baggage counters for oversized or long-term deposits: lockers are cheaper for compact carry-ons, staffed counters accept large suitcases, sports gear and items held for multiple days.
Locker dimensions and typical fees
Common locker size bands (approximate external measurements): Small ~30×20×50 cm, Medium ~45×35×60 cm, Large ~65×45×80 cm. Typical pricing follows size and time blocks – expect roughly S$4–6 for a small unit, S$6–10 for medium and S$8–14 for large per 24-hour block or per defined rental increment shown on the machine. Coin and card payments are usually accepted; some machines require prepayment for each time block shown on the display.
Staffed left-baggage tariffs and maximum retention
Staffed counters charge by item size and retention length: short-term rates (up to 6–12 hours) are lower than daily rates. Expect day rates in the S$10–25 range per item depending on dimensions; weekly rates commonly calculate as multiple daily fees or a discounted weekly flat rate. Maximum holding periods commonly top out at 30 days for general goods; certain items (valuables, restricted articles) may face shorter accepted periods or special handling fees. Oversize or irregular items may incur extra handling surcharges and dimensional limits – verify at the counter before deposit.
If compressing bulky items makes locker use possible, see how to efficiently use the everstart air compressor.
Rates, accepted dimensions and maximum retention can change; confirm exact measurements, current tariffs and permitted retention at the specific terminal counter or locker signage prior to deposit.
Opening hours, ID requirements and collection procedures for left-bag services
Prefer automated lockers for 24/7 access; use staffed counters for items needing a receipt or assistance, and bring original photo ID plus boarding pass when depositing or collecting.
Hours & access
Automated lockers: available 24 hours a day in terminals where installed. Staffed left-bag counters: typically operate daily within terminal public hours (commonly around 07:00–23:00), but times vary by terminal and holiday schedules – confirm current opening times on the official Changi website or at an information desk before relying on a staffed counter.
If depositing or retrieving inside the transit/airside zone, allow extra time for transfer between gates and immigration requirements; some transit counters close earlier than public-area counters and cannot be used once you clear immigration.
ID, collection steps and special cases
Required documents: original passport or national identity card for foreigners and residents; a printed or digital boarding pass is normally requested. Do not expect photo copies or screenshots alone to suffice without an original ID unless the operator explicitly accepts them.
Standard collection procedure: present the claim receipt (ticket or QR code) issued at drop-off, show the same photo ID used at drop-off, sign if requested, then retrieve items after a security verification and receipt check. For automated lockers, retain the PIN/code or QR used at booking and use it at the locker terminal; staff cannot open a locker without that code or proper verification.
Third-party collection: allowed with a written authorization letter signed by the depositor, a clear photocopy or photo of the depositor’s ID, the original claim receipt if available, and the collector’s original photo ID. Operators often require the collector to complete a declaration form on site.
Lost claim receipt: go to the service counter immediately with the depositor’s original photo ID, provide exact deposit date/time and a detailed description of items. Expect an identity verification process; retrieval without the receipt can be delayed and may require a manager’s approval or a police report for high-value items.
After-hours retrieval and overdue items: if a staffed counter is closed, automated lockers remain accessible if previously booked. For items at staffed counters outside opening times, contact the operator’s emergency/duty number printed on the receipt or the terminal’s duty manager – collection may incur an after-hours handling fee and requires the same ID/receipt checks. Items left beyond permitted retention periods may be moved to an off-site holding facility; retrieval will require ID, claim evidence and payment of applicable retrieval charges.
Nearby off-terminal baggage services and how to book them
Reserve an off-site baggage drop via Stasher, Radical Storage, Bounce or Nannybag at least 12 hours ahead; typical fees run SGD 6–15 per item per 24-hour period and many listings include limited insurance (check amount on each listing).
Look for pick-up points within a 2–8 km radius of Changi: Tampines hotel concierges, Changi City Point shops, Changi Business Park outlets and retail partners near Upper Changi Road provide the fastest transfers by taxi (10–20 minutes) or rideshare; some hosts are within 20–30 minutes by MRT plus a short taxi.
Booking steps: 1) Search platforms (Stasher/Radical/Bounce/Nannybag) and filter by “near Changi” or by postal district; 2) Select a host, confirm permitted items and opening hours; 3) Choose arrival/drop-off date and time slot and pay online (card or e-wallet); 4) Receive a QR/confirmation code and exact meeting address or shop name–save screenshot and provider contact.
Checklist before confirming: maximum dimensions and weight per item, daily rate vs hourly rate, number of items allowed per booking, any prohibited contents (batteries, chemicals), ID required at handover, photo proof of condition on acceptance, pick-up grace period and late-collection penalties, refund/cancellation window and declared value coverage amount.
At drop-off: produce the booking confirmation, show passport/ID the host requested, request a stamped/photographed receipt or QR confirmation, photograph zippers/locks and register serial numbers for electronic items; remove passports, large sums of cash and irreplaceable documents from bags you leave behind.
For same-day needs: search the “instant” or “walk-in” filter on aggregator apps; expect higher walk-in rates and limited availability. For overnight or multi-day holds, aim to reserve a slot covering the entire period rather than relying on extensions at the counter.
If you require collection from a terminal-side location, choose providers that offer courier-style pick-up/delivery for an extra fee–confirm pickup window, extra charges and insurance coverage for transit. Keep the provider’s emergency number handy in case a driver or host needs directions.
Final tips: compare total cost (service fee + any local tax), read at least three recent reviews mentioning on-time handover and condition reporting, and keep all digital receipts until final collection is confirmed.
FAQ:
Does Singapore Changi Airport offer luggage storage?
Yes. Changi provides left-luggage services at its terminals and some public areas around the airport complex. These facilities let travelers leave bags for a few hours or several days while they explore the city or wait for a later flight.
Where can I find the luggage storage counters inside the airport?
Storage counters are usually located in the public arrival and baggage-claim zones of each terminal and at certain arrival-area service desks. If you are unsure, ask at any airport information desk or check the terminal map on Changi’s official website or app. Staff at the transit or transfer desk can also point you to airside options if you are staying inside the sterile area.
How much does storing a bag at Changi cost and what payment methods are accepted?
Prices vary by bag size and length of storage. Typical rates are set per item and per day, with higher fees for large items. Most counters accept cash and major credit or debit cards, and some also accept mobile payments. Exact fees and accepted payment types should be confirmed at the specific storage counter or via the airport’s information channels before you leave your luggage.
Can transit passengers use the luggage storage, or do I need to clear immigration first?
Both transit and landside passengers can access storage, but the location matters. If you want to store luggage without clearing immigration, ask the transfer desk about airside/sterile-area options; not every terminal has airside storage. If the available storage is landside, you will need to pass through immigration to reach it, which could require a visa depending on your nationality. Check with your airline or the airport service desk to choose the most convenient solution for your itinerary.
Are there items I cannot leave in airport storage and what information will I have to provide when dropping a bag?
Storage operators typically refuse hazardous items (flammables, explosives, certain chemicals), perishable goods, and sometimes high-value items like large sums of cash, jewelry, or irreplaceable documents. You will be asked to show a photo ID and usually a flight boarding pass or booking reference. The operator will give you a receipt or claim ticket and information about storage hours, collection rules, and liability limits. If you need to store valuables, consider carrying them with you or asking about insured storage options.