Can i store my luggage at charles de gaulle airport

Use an official left‑baggage counter or a vetted private operator located in the arrivals and rail concourses of Paris CDG; book online when possible to secure space and lower rates. Counters are typically found landside in main terminals and near the RER/TGV station; staffed services accept oversized items that self‑service lockers do not.

Typical hours run roughly 05:00–23:00 for staffed points, with some 24/7 lockers available. Typical tariffs: small item €6–8 per 24h, medium suitcase €10–12 per 24h, large or oversized €15–20 per 24h; weekly rates tend to start around €35. Max unattended storage ranges by operator from 30 to 90 days. Identification and proof of travel are required at drop‑off and collection.

Prohibited: perishables, flammable or hazardous goods, and high‑value items (cash, jewelry) may be refused. For bulky pieces, choose a staffed desk rather than a locker; for late‑night arrivals verify availability before travelling. Keep the receipt and photos of contents, confirm opening hours, and insure valuables separately. Private downtown services and courier options offer alternatives if terminal facilities are full or closed.

Short-term holding at CDG: immediate recommendation

Use an official left-baggage desk or a vetted third-party network and book ahead if you need guaranteed space during peak hours.

Where to find a drop-off point

• Check terminals’ information desks for “consigne” counters or self-service lockers located near arrivals and transfer corridors.
• Look up operator pages for YOTEL Air (Terminal 2 transit area) and national left-baggage providers for up-to-date locations and opening hours.
• Search online maps for “left baggage CDG” or consult the official CDG website before travel.

Typical fees, size rules and hours

• Price ranges (indicative): small bag €6–10 per 24 hours; medium €10–15 per 24 hours; oversized items €15–25 per 24 hours. Some desks charge by size band rather than per item.
• Opening times vary by terminal and operator; some counters operate 24/7 while others close overnight – verify exact hours in advance.
• Prohibited items follow standard transport rules: no explosives, flammables or perishables; special items (instruments, sport gear) may require advance notice or bespoke handling fees.

Step-by-step use

1. Locate a staffed counter or locker area via terminal maps or an information desk.
2. Declare contents if required, present photo ID and obtain a receipt/ticket with a unique code.
3. Photograph your bag and the receipt barcode before leaving the desk.
4. Keep the receipt safe; retrieval requires the original ticket and ID, plus any time-limit payments for late pickup.

• If holding for more than 72 hours, ask about weekly rates or discounted long-term tariffs.
• For fragile or valuable items, request insurance options and separate handling; otherwise keep valuables with you.

Alternatives outside the terminal

• City train stations (Gare du Nord, Gare de l’Est) offer lockers or commercial storage partners.
• Hotel concierges will usually accept bags for guests and sometimes for non-guests for a fee.
• Use door-to-door freight services or on-demand networks (Nannybag, Stasher, RadicalStorage) to collect and return items to a city address.

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Security tips: remove passports and electronics, photograph contents and tags, use a lock approved for travel, declare valuables if requested by the operator, and always verify insurance limits shown on the receipt.

Use staffed left‑baggage counters for long holds and automated lockers for short stops – available in terminal arrivals zones, at the CDG 2 TGV station and inside Roissypôle.

Prefer staffed desks for items over 30 kg, valuables or multi‑day deposits; lockers are quicker for a few hours or a single day. Follow signs for “Consigne” or “Left‑baggage” in arrivals and ground transportation levels.

Terminal areas

Left‑baggage options are located in arrivals/ground‑transport levels of each terminal complex. Look for counters near baggage reclaim, the main coach/bus zones and passenger transfer corridors. Staffed desks accept larger pieces and declared valuables; automated lockers handle suitcases, backpacks and small gear. If you arrive airside, use transfer corridors or CDGVAL to reach the landside collection points.

TGV station & Roissypôle

The CDG 2 TGV station inside the Roissypôle complex has both locker banks and at least one staffed desk in the main concourse. This site is the most convenient for rail travellers or for leaving items while taking a train to Paris. Reach Roissypôle from terminal complexes via the CDGVAL shuttle (transfer time typically under 10 minutes from Terminal 2). Staffed service hours generally match train schedules; lockers are available during station opening hours.

Check current opening hours and exact locations on the terminal maps or the station website before arrival; for transfers use the CDGVAL shuttle between terminals and Roissypôle. Keep receipts and proof of ID until you reclaim your items.

Opening hours, pricing and maximum size/weight limits for lockers and counters

Prefer staffed left-baggage counters for overnight or heavy-item deposits: they typically operate approximately 06:00–23:00 at main terminals and during similar daytime hours at the Roissypôle/TGV complex; available self-service lockers (limited locations) often run 24/7.

Opening hours – what to expect

Terminals 1 and 2: staffed desks usually open from about 06:00 until 22:30–23:00; some desks close earlier on quieter nights. Terminal 3/remote areas may have reduced or no staffed service. Roissypôle/TGV station counters generally mirror train schedules (early morning to late evening). Automated lockers, where installed, operate round-the-clock but are not present in every terminal. Always verify the operator’s timetable online or on arrival signage for exact hours.

Pricing and maximum dimensions/weight

Typical pricing (examples observed at major operators): lockers – small €5–7 / 24h, medium €8–12 / 24h, large €12–18 / 24h; staffed counters – approx. €6–15 per item for the first 24 hours, then a daily fee of ~€5–10. Long-term rates (beyond 7–14 days) often drop to a flat daily rate; maximum unattended hold times vary (commonly up to 30 days for counters).

Size and weight limits: lockers – internal dimensions commonly range from ~30×40×60 cm (small) up to ~80×50×60 cm (large); weight allowance for a single locker typically 15–20 kg. Staffed counters – standard acceptance up to ~30 kg per item and a combined linear dimension (length+width+height) around 158 cm; oversize or overweight items may be accepted for an extra charge or require special handling and prior notice. Valuables and fragile items may be refused for storage.

Payments: most lockers accept contactless cards; staffed counters take major debit/credit cards and cash. Keep the receipt/tag secure and photograph the tag and contents for your records; lost-ticket procedures incur additional recovery fees.

How to book, pay and operate automated lockers versus staffed left‑baggage desks

Recommendation: Use automated lockers for short-term holds (up to 24–48 hours) and single-piece bags; use a staffed left‑baggage counter for oversized items, multiple pieces, high-value goods or deposits over several days.

Booking and payment

Automated lockers – Pre-book via the operator’s website/app or pay at the kiosk/touchscreen. Accepted payments: contactless EMV cards, Apple/Google Pay, major credit/debit cards; some machines accept NFC-only wallets. Pre-booking gives a QR or PIN sent by SMS/email; on-site payment issues an immediate code. Time billing usually starts on payment confirmation; cancellation/refund policies vary and are often restrictive.

Staffed counters – Book online if offered to reduce queue time, otherwise arrive and register at the desk. Payment methods typically include chip&PIN cards and cash (cash acceptance varies by terminal). The counter issues a physical claim receipt and a tag attached to each piece. Extensions or multi-day bookings are handled directly with staff; extra days billed per calendar day or 24‑hour block depending on operator.

How to operate and troubleshoot

Automated lockers – Step sequence: locate available unit number → enter booking ID/phone or scan QR → select size → open door → place items and verify door fully shuts → confirm on screen and keep SMS/email confirmation. Retrieval: enter PIN/scan QR at the same unit, open, remove items, close. If the door won’t open, call the helpline displayed on the machine, provide locker number and booking code; take a photograph of the machine and screen for proof. For multiple pieces use one booking and place all items into the same compartment where size allows; two lockers cannot be merged electronically on-site.

Staffed counters – At drop-off present ID and booking reference, accept the tag and receipt, note the collection hours printed on the ticket. Staff can apply shrink-wrap or add padding for fragile pieces; declare valuables explicitly if you want them recorded (operators often limit liability for undeclared valuables). At collection show the claim receipt plus the same photo ID used at drop-off; no receipt may trigger additional verification and delay. If collection falls outside desk hours, use the emergency contact printed on the receipt.

Security, handling and practical tips: photograph each item and the tag/locker code on your phone; label bags with an internal slip showing your phone/email; do not leave irreplaceable documents or large sums of cash without declaring them at the counter. Keep the SMS/email confirmation until after collection. For bulky items consider protective covers for longer holds – best cantilever umbrella cover.

Security, liability rules and prohibited items for stored baggage

Keep passports, cash, medicines and high-value electronics on your person; deposit only everyday items you can replace quickly.

Security checks and handling

All items presented at staffed desks or automated lockers are subject to visual inspection and X-ray screening; staff may open bags if screening flags an item. Use simple padlocks only: staff will cut locks if access is required. Photograph contents and keep receipts and the claim ticket until collection. CCTV covers staffed areas but coverage does not guarantee compensation for theft or damage.

Prohibited and restricted items

Do not hand over weapons, ammunition, explosives, flammable liquids, corrosives, toxic chemicals, radioactive materials, live animals, perishable goods requiring refrigeration, illegal substances, or items subject to export controls. Lithium batteries: single-use or portable Li‑ion batteries above 100 Wh are often refused; batteries above 160 Wh are almost always prohibited. Fireworks, gas canisters, camping fuel, lighter fluid and spray cans are refused. If an item is legally controlled (prescription medicines that need cold storage, high-value works of art), declare it at deposit – many services will refuse or require special arrangements.

Refused items will be returned or handed to security/police; attempting to deposit illegal goods can result in police action.

Liability limits vary by operator: typical ceilings range from a few hundred to around €1,000 per deposit unless a higher declared value and additional fee are accepted at time of deposit. Automated locker systems frequently offer limited or no compensation for valuables. For high-value articles ask for the operator’s written liability terms, obtain a receipt listing declared value, and consider separate insurance to cover amounts above the operator’s limit.

Claims procedure: report missing or damaged items immediately at the desk and keep the claim ticket; operators usually require written complaint within 24–48 hours and supporting receipts for contents. Uncollected items are retained for a limited period (commonly 30 days) before transfer to local lost‑and‑found authorities or disposal; check the specific facility’s retention policy at deposit.

Practical alternatives: baggage delivery, hotel hold and short‑term storage apps

Use a door‑to‑door baggage courier for same‑day pickup and hotel delivery – typical collection window 2–4 hours, final delivery within the day or by evening for most Paris‑area services.

Door‑to‑door delivery (couriers)

What to expect: pickup from arrivals curb or a city address, online booking, live tracking and insured transit. Typical price range: €30–€60 per item for point‑to‑point within Paris; express options add €10–€30. Size/weight: most carriers accept items up to 25–32 kg; oversized items incur extra fees or require special booking. Insurance: declared value coverage usually €500–€2,000; purchase supplemental cover if contents exceed that. Timing: same‑day pick up often requires a 2–4 hour window; next‑day deliveries are cheaper. Recommendations: photograph contents, declare high‑value items and keep ID and the booking reference with you; do not pack prohibited goods (flammables, batteries installed in large devices without safe packaging).

Hotel hold and app‑based short‑term networks

Hotel option: call the property before arrival, request a written confirmation for holding items and confirm free/paid policy. Many midrange and upscale hotels accept guest bags at no charge for same‑day or multi‑day holds; some independent hotels and B&Bs ask €5–€20 per item for non‑guests or for extended storage. App networks (examples: Bounce, Stasher, Nannybag, LuggageHero): partner with local shops and hotels, book online, drop off with QR or booking code. Typical app pricing: €5–€12 per item per day or cheaper hourly plans (~€1–€2/hour for short stays). Coverage and limits vary – check each partner’s on‑site hours, liability cap (commonly €1,000) and maximum acceptable item dimensions.

Booking checklist: 1) compare total cost including pickup/delivery/insurance; 2) verify opening hours and exact pickup point; 3) photograph items and label them; 4) keep a digital and printed booking receipt; 5) remove valuables and essential documents. For sightseeing without baggage, a same‑day courier or an hourly app option usually gives the best balance of price and convenience – for example, many travelers combine a short‑term drop with nearby attractions (see best aquarium in phoenix for an example of planning around pickup schedules).