Weight and size specifics: For typical economy fares the limit is 50 lb (23 kg) per piece. Overweight surcharges commonly apply: 51–70 lb (23–32 kg) ≈ $100 and 71–100 lb (32–45 kg) ≈ $200; pieces with linear dimensions over 62 in (158 cm) usually incur an oversize fee of about $200 or can be refused.
Fare-class and benefit exceptions: Basic-economy fares normally exclude complimentary hold pieces. Main-cabin and premium fares follow published allowances. Elite-tier members and holders of the carrier’s co-branded credit cards receive fee waivers that frequently cover the first piece for the cardholder (and sometimes companions on the same reservation).
Practical recommendations: Weigh and measure suitcases at home with a postal scale; split contents to keep each piece ≤50 lb; prepay any excess or oversize charges online to save time at the airport; keep valuables, medications and an outfit in carry-on; add frequent-flier and card details to the booking so waivers apply automatically.
Baggage rules vary by international route and fare structure – some overseas itineraries use a piece concept, others a weight concept. Use the airline’s online baggage-allowance tool or mobile app with your exact itinerary to obtain final fees, maximum dimensions and any route-specific exceptions before travel.
Airline policy for hold bags and fees
Recommendation: purchase bag allowance online 24–48 hours before departure to lock the lower rate; counter transactions frequently add $10–25 per piece.
Fees and weight thresholds
Typical domestic piece fees: first piece $30, second piece $40 (varies by route and fare class). Standard permitted weight per piece: 23 kg (50 lb). Excess-weight surcharges: 23–32 kg (51–70 lb) – $100; 32–45 kg (71–100 lb) – $200. Pieces exceeding 45 kg (greater than 100 lb) require cargo handling. Combined linear dimension limit: 158 cm (62 in); pieces with combined dimensions exceeding 158 cm may incur a $200 dimension surcharge or require special handling. International itineraries and partner carriers can impose different thresholds and fees; verify the specific reservation rules before travel.
Packing and enforcement tips
Weigh each piece at home with a luggage scale and redistribute contents between cabin and hold bags to avoid excess-weight penalties. Use a tote that fastens to rolling suitcases to move light items into cabin carry – best luggage carry on tote attach to roller bag. Seal liquids in reusable freezer-grade bags to reduce spills and comply with disposal guidance – are there recyclable freezer bags uk. Confirm any fee waivers tied to elite status or co-branded credit cards on the booking; gate agents will measure and weigh pieces at check-in and will apply published surcharges when limits are exceeded.
Confirming hold-baggage allowance by fare class and route
Check the ticketed fare code and route on the carrier’s site or reservation PDF to determine allowance: fare code dictates piece/weight rules; route (domestic, transatlantic, transpacific, Latin America, South America) determines whether piece or weight system applies.
Step-by-step confirmation
- Find the fare code: open the e-ticket or “Itinerary” in the app/website and locate the one-letter fare class (e.g., B, Y, M). If only a fare family appears (Basic/Main/Comfort/First), expand “fare details” or “fare rules”.
- Use the carrier’s baggage lookup tool: enter origin, destination, and dates in the “Baggage” or “My Trips” section. The tool returns piece vs weight allowance, size/weight limits, and excess/oversize fees for that specific itinerary.
- Match fare class to allowance table: typical patterns – Basic Economy: no free hold bags on most domestic itineraries; Main Cabin/economy (standard): fees usually apply on domestic sectors; Premium cabin (First/Business): commonly 2 free hold bags with higher weight limits.
- Include elite status and co-branded card rules: frequent-flier elite tiers and airline credit cards often waive first-bag fees or add free pieces–check the “Baggage” page for status/card benefits and apply them to the itinerary lookup.
- Verify weight and dimension limits per piece: common limits – Economy: 23 kg (50 lb) and 158 cm (62 in) total; Premium/Business/First: 32 kg (70 lb) per piece. Oversize/overweight fees apply per bag if either limit is exceeded.
- Confirm at ticketing and at check-in: agent can reconfirm allowance tied to the ticket; if allowance differs from online lookup, request printed confirmation or note the displayed allowance in the app.
Practical examples and common fees (US routes, approximate, as of June 2024)
- Domestic Basic Economy: 0 free hold pieces for standard customers; first and second pieces typically charged at approximately $30 and $40 respectively.
- Main Cabin on domestic itineraries: first bag fee ~ $30, second bag ~ $40; weight limit per paid bag usually 23 kg (50 lb).
- Transatlantic / transpacific economy: many itineraries include 1 free piece (23 kg) or use a two-piece allowance depending on fare; premium cabins usually include 2 pieces (32 kg each).
- Overweight/oversize charges: expect separate fees starting around $100–$200 per bag for overweight (50–70 lb) and higher for very large dimensions; exact amounts are route- and fare-dependent.
Quick checklist before travel: 1) screenshot the baggage-allowance screen for the booked itinerary; 2) weigh and measure baggage at home against published limits; 3) pre-pay excess online if allowed (usually cheaper than airport rates); 4) carry proof of elite/card benefits if relying on waived fees.
When and why the carrier will reweigh or measure bags at the airport
Carry a compact scale and measure dimensions at home; expect an additional weigh-or-size check at the airport if any issue is likely. Common triggers: visible bulging, straps or external items that suggest nonconformity, failure to fit the standard sizer, or a ticketing record that flags allowance mismatches for the itinerary. Agents also perform rechecks during peak loads when cabin/hold weight distribution matters, and when baggage was gate-checked prior to departure.
Typical thresholds that prompt inspection
Most carriers use these practical cutoffs: 23 kg (50 lb) is the normal free-bag weight limit on many fares; 32 kg (70 lb) is usually the hard maximum accepted by the carrier. Maximum linear dimensions commonly accepted are 62 inches / 158 cm (length + width + height). Bags exceeding these values are measured and weighed and may be rerouted, refused, or billed additional charges.
Operational reasons and on-the-spot priorities
Reasons for a secondary check include: a system flag for connect-to-international segments with stricter allowances, suspected mis-tagging at self-service drop, aircraft type swap that changes hold capacity, security or customs checks, and damage assessment for a bag that appears compromised. When a recheck occurs, staff focus first on accurate weight/dimension recording and second on routing – options offered typically are paying excess baggage fees (often cheaper online before arrival), removing items to redistribute weight into carry items, or repacking into a compliant bag if time allows.
Actionable steps at the airport: present proof of pre-measured weight if available, request the written scale readout, ask for fee quotes before accepting charges, and request hold transfer to the ticketing desk for repacking assistance if gate time permits.
Exact weight and size thresholds that trigger excess fees (carrier DL)
Keep each bag ≤50 lb (≤23 kg) and within 62 linear inches (≤158 cm) to avoid weight and dimension surcharges on standard piece allowances.
Below are the precise thresholds, typical surcharge amounts and acceptability limits applied by the carrier. Fees are quoted in USD and apply per piece; route- and cabin-specific variations may exist.
Condition | Weight | Linear dimensions (L+W+H) | Typical fee (U.S. domestic / most international) | Acceptability |
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Standard piece within included allowance | ≤50 lb (≤23 kg) | ≤62 in (≤158 cm) | No surcharge (when piece allowance applies) | Accepted as regular piece |
Excess weight – Tier 1 | 51–70 lb (23.1–32 kg) | ≤62 in (≤158 cm) | ~$100 per piece | Accepted if within piece allowance; some premium cabins include 70 lb free |
Excess weight – Tier 2 | 71–100 lb (32.1–45 kg) | ≤62 in (≤158 cm) | ~$200 per piece | Accepted only as checked/hold item; pieces >100 lb are not accepted as baggage |
Excess dimension (size surcharge) | Any | 63–115 in (159–292 cm) | ~$200 per piece | Accepted with surcharge; pieces >115 in typically not accepted |
Both weight and dimension surcharges apply | 51–100 lb (23.1–45 kg) | 63–115 in (159–292 cm) | Sum of applicable weight + size fees | Accepted subject to routing and aircraft limits; extremely large/heavy items may be refused |
Quick practical steps: verify weight with a home luggage scale and measure linear inches before travel; redistribute contents across multiple pieces to stay within the 50 lb / 62 in benchmark; consider shipping items if a single bag would fall into the 71–100 lb or 63–115 in ranges. For specialty equipment, oversized crates or pieces >115 in or >100 lb, contact the carrier’s cargo unit before travel.
How the carrier applies additional bag fees after itinerary modifications or transfers
Pay additional bag charges at ticket reissue or immediately online after any itinerary modification to lock the new allowance and avoid higher airport collection.
The airline recalculates allowance and fees when a ticket is reissued, when an itinerary is rebooked onto a different fare class, or when the operating carrier for one or more segments is swapped. If the ticket remains on a single PNR and is reissued, the system applies the baggage rules tied to the new ticketing data; if the routing or fare class grants fewer free pieces, payment for the shortfall will be required at reissue or at check-in.
If connecting flights are sold on one ticket that includes multiple carriers, fees typically follow the baggage rule assigned at ticketing (often the carrier operating the international portion or the carrier that issued the ticket). If segments are on separate tickets, assume no through-checking: bag retrieval and check-in with the second carrier will likely trigger a separate baggage charge at that carrier’s check-in desk unless a prior arrangement was made.
Examples: a domestic itinerary reissued to a fare that no longer includes a free first piece will prompt a fee such as $30 for the first piece and $40 for the second on standard U.S. routes; if a partner airline operates a segment, that partner’s fee schedule and free-piece rules can apply. Elite status or co-branded card benefits generally remain tied to the passenger account, but benefits may not carry across if the operating carrier differs or if ticketing rules are altered by reissue.
Voluntary reroutes or upgrades requested by the passenger usually produce immediate baggage-fee liability at reissue. When the carrier initiates a schedule disruption, fee waivers frequently apply; request a written waiver code or written confirmation of waived bag fees at reissue or via reservations chat to present at the airport if needed.
Practical steps: confirm the baggage allowance shown in Manage Booking after any modification; add and prepay pieces online for each affected ticket; consolidate separate tickets into one PNR before departure when possible; keep screenshots of paid receipts and waiver codes; call reservations to clarify which carrier’s rule governs mixed itineraries prior to the airport.
Practical steps to avoid surprise airline bag fees at check-in or gate
Prepay hold-bag charges via the carrier website or mobile app at least 24 hours before departure; online rates are usually lower than counter or gate fees and the purchase generates a timestamped receipt to present to staff.
Weigh and measure each piece at home with a portable bag scale and tape measure; if no scale is available use the bathroom-scale method (weigh self, then weigh self holding the bag and subtract). Record weight in both lb and kg and linear dimensions (length + width + height).
Move dense items into the cabin piece: shoes, electronics, toiletries and heavy books belong in the carry-on or personal item to reduce hold-piece mass. Wear the heaviest coat and footwear through security to lower packed weight.
Opt for soft-sided or expandable bags for borderline dimensions so staff can compress contents at bag drop. Compare the total cost of adding a second piece versus paying an excess-weight or excess-size penalty before repacking.
Add any extra piece to the reservation using the app or a self-service kiosk instead of waiting at the gate; present the confirmation code or digital receipt at bag drop. Arrive early enough to repack at the counter if a bag is flagged for excess weight or dimensions.
Keep a compact tape measure and portable scale in carry-on; if an agent asks to weigh or measure, open the bag and transfer items into the cabin piece immediately. Present elite-status credentials or cardholder benefits at check to prevent improper charges.
If a fee is applied at the gate, obtain an itemized receipt, the agent’s name and console/employee ID, then request a supervisor review. If rules appear misapplied, submit a refund claim with booking confirmation, receipts and photos of tags and dimensions within 7 days.
When items are bulky or heavy, compare courier ground-shipping quotes during trip planning and send those pieces ahead if ground cost plus transit time is lower than the airport excess charge; keep tracking and proof of shipment for claims or refunds.
How to document and file a claim for lost, delayed, or damaged hold baggage
Report the problem at the airport Baggage Service Office (BSO) before leaving the terminal and obtain a Property Irregularity Report (PIR) number; that PIR is the single most important piece of evidence when filing a claim with the carrier.
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Immediate airport actions
- Go to the BSO desk or airline counter. Provide boarding pass and bag tag stub(s).
- Obtain a written PIR with reference number and name of the agent. Photograph the PIR page.
- If a bag is damaged, photograph all sides, interior lining, zippers, and broken hardware before accepting or signing anything.
- If contents are missing or theft suspected, request a report from airport police and keep that document.
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Documentation to collect and retain
- Boarding pass, bag tag stub, PIR number, flight number, date, and airport of arrival.
- High-resolution photos of external damage and internal contents (time-stamped if possible).
- Purchase receipts for valuable items claimed and for emergency replacements (toiletries, basic clothing). Keep original receipts; scan or photograph copies.
- An itemized inventory of lost/damaged contents with estimated value and purchase dates.
- Repair estimates or receipts if pursuing damage reimbursement.
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Deadlines and legal framework
- Domestic flights (within the same country): report issues at BSO at arrival; file the carrier’s online claim form as soon as possible, ideally within 24 hours for delayed items and immediately for visible damage.
- International travel governed by the Montreal Convention: damaged baggage claims generally must be made within 7 days of receiving the bag; delay and loss claims normally require notification within 21 days of the date the bag was made available or should have been delivered. Confirm exact limits on the carrier’s contract of carriage.
- Failure to meet posted deadlines can reduce or void compensation rights; keep electronic timestamps and sent-mail copies as proof of timely filing.
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How to submit the claim
- Use the carrier’s official online baggage claim portal; include the PIR number in the claim form and attach photos, receipts, and the itemized inventory.
- If portal submission is not possible, send a certified letter or tracked email to the airline’s baggage claims address; include photocopies of all documents and reference the PIR number and flight details.
- Keep a chronological log of all communications (date, time, representative name, reference/ticket numbers).
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What to request and how to calculate reimbursement
- Request repair first if reasonable; if irreparable, request replacement based on receipts or fair market value at time of loss. Provide quotes or invoices.
- Claim incidental expenses (emergency purchases) with receipts; note that carriers impose daily or maximum limits–state the exact amounts claimed and attach receipts.
- International liability is typically defined in Special Drawing Rights (SDR) under international convention rules; ask the carrier for the current SDR conversion used in the appraisal.
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Follow-up strategy and escalation
- If no substantive response within 30 days, escalate to the carrier’s baggage claims supervisor in writing and copy the airline’s corporate customer relations email.
- If a claim is denied or settlement offer is unsatisfactory, request a written explanation of the denial citing specific contract of carriage provisions.
- File a dispute with the payment card provider (if ticket or travel insurance purchased on card) and supply the airline claim file and receipts as evidence.
- Consider small-claims court for unresolved valid losses; preserve all original documents for court submission.
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Practical templates and evidence tips
- Itemized inventory: list item name, brand, purchase date, original price, current replacement cost, and attached receipt reference number.
- Claim subject line suggestion for email/portal: “PIR [number] – Claim for delayed/damaged/lost hold baggage – Flight [number], [date]”.
- Attach a single PDF combining passport/ID page, boarding pass, bag tag stub, PIR, photos, receipts, and inventory for faster handling.
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Other recovery avenues
- Use travel insurance or credit-card trip protection policies if purchased; submit the airline claim outcome and receipts to the insurer for secondary reimbursement.
- Keep replacement receipts for essential items (example: umbrella purchase). Example product for replacement reference: best outdoor umbrella for concrete.