Michael Turner
Inventory snapshot: expect hard-shell and soft-sided options, spinner and two-wheel designs, and brands spanning economy to premium. Typical price points run from about $40 for a basic carry-on to $300+ for premium sets. Standard sizes sold commonly: carry-on ~20–22 in, medium checked ~24–26 in, large checked ~28–30 in. Most listings include weight, exterior material (polycarbonate, ABS, nylon), wheel type, and warranty length.
Practical buying guidance: match case size to airline linear-dimension limits (common carry-on limit: 22 x 14 x 9 in). Compare product weight to keep checked-bag fees down: lightweight hard shells often weigh 6–9 lb for carry-ons. Choose spinners for smooth terminal floors and two-wheel rollers for rough pavement. Look for TSA-approved locks, expandable capacity, internal compression straps, and a warranty of 2–10 years depending on brand.
How to shop the retailer efficiently: filter results by size, wheel count, hard vs soft, price, and customer rating. Use the “free pickup” or “reserve in store” options to inspect materials and test handles/wheels before finalizing. Watch seasonal sales (back-to-school, holiday clearances, and holiday weekends) to find discounted sets, and apply store rewards or coupon codes for extra savings.
Short recommendation for needs: for frequent flyers pick a lightweight 20–22 in spinner under 8 lb with a 3+ year warranty; for long trips choose a 28 in checked spinner with reinforced corners and an expandable zipper. Verify product dimensions and read verified buyer reviews before checkout.
Travel bag options at JCP
Yes: JCP offers a wide selection of suitcases and travel bags available online and at many brick-and-mortar locations – choices include carry-on spinners, checked cases, duffels, garment bags and matching sets.
Brands & price bands: common national labels carried range from budget-friendly to premium (examples: Samsonite, American Tourister, Travelpro, brand-name fashion lines). Expect approximate retail tiers: economy $40–$100, mid-range $100–$250, premium $250+. Sale events often drop prices below those ranges.
Size, weight and construction guidance: choose carry-ons ~20–22″ external height; checked pieces ~24–28″. Hard-shell polycarbonate/ABS offers better impact resistance; softside ballistic nylon provides exterior pockets and expansion. Typical empty weights: carry-ons 5–9 lb, checked 7–12+ lb – lighter models reduce airline overweight risk.
Mobility and hardware: prefer four-wheel spinners for maneuverability in terminals; two-wheel designs track better over curbs. Test telescoping handles for single-handed operation and look for reinforced corner protection and welded or riveted wheel housings on higher-use pieces.
Warranty and returns: manufacturer warranties vary (often 1–10 years); store return windows commonly range from 30 to 60 days depending on promotion and receipt status. Keep receipts, register manufacturer warranty when available, and choose in-store pickup if you want to inspect before accepting.
Shopping strategy: filter product listings by size, material, wheel type and customer rating; compare empty weight and interior organization before buying. For frequent flyers prioritize polycarbonate spinners with a multi-year warranty; for occasional use a softside expandable set gives cost-effective flexibility. Use seasonal sales and coupon codes to lower final price, and verify return/shipping terms before purchase.
Which brands and price ranges are offered on the retailer’s website?
Pick Samsonite or Travelpro in the $150–$350 bracket for frequent flyers who need durable spinners and strong warranty coverage.
Budget options under $75 typically include Rockland and American Tourister entry-level carry-ons and checked bags; expect basic polyester softside models or thin hardside shells suited for occasional use.
Midrange choices from $75–$200 cover higher-grade American Tourister, Kenneth Cole Reaction, Ricardo Beverly Hills and some Delsey pieces – common features are 4-wheel spinners, impact-resistant polycarbonate, and 1–3 year warranties.
Premium models priced $200–$500 often carry Samsonite, Travelpro and Delsey with reinforced corners, upgraded telescoping handles, interior compression systems and multi-year warranties; these are best for frequent or business travel.
Luxury or pro-grade pieces above $500 may include specialized names (hard-shell composite materials, lifetime warranties); consider these only if long-term durability and repair service are priorities.
Accessories and smaller travel gear usually range as follows: backpacks and wheeled backpacks $40–150, garment bags $30–90, packing cubes and organizers $15–50, and protective covers $10–40.
Recommendation by use: weekend/occasional travel – budget softside or small hardshell under $100; family vacations – midrange 24–28″ hardside in the $100–250 range; frequent business travel – mid-to-premium 20–26″ spinner in the $150–400 range with good warranty and easy-repair options.
How to filter and find carry-on, checked, and spinner suitcases on the site?
Use precise search phrases and size filters: type queries such as “20-inch carry-on spinner”, “22 in carry-on”, or “28 inch checked suitcase” into the site search, then select the Size filter values 19–22″ for carry-on and 24–30″ for checked pieces.
Filter by wheel configuration: choose the Wheel Type or Wheels filter and pick “4-wheel”, “spinner”, or “2-wheel” depending on preference; spinner results will typically be labeled “spinner” or “4-wheel” in filter lists.
Choose shell and material: apply Material filters like “hardside”, “polycarbonate”, “ABS” or “softside”, “ballistic nylon” to narrow options suitable for checked handling or cabin flexibility.
Set exact dimensions and airline compliance: open product pages and check external dimensions and linear inches; use 22 x 14 x 9 in as the common domestic carry-on maximum and 62 linear inches (length + width + height) for typical checked acceptance.
Use weight and feature filters for carry-on comfort: filter or search for items listing weight under 8–10 lb for easy lifting into overhead bins, and include features filters such as “expandable”, “TSA lock”, “USB port”, or “spinner” to find preferred functionality.
Price, brand and deal filters: set the Price slider to your budget, select specific brands if desired, and toggle Sale/Clearance or Free Shipping filters to surface discounted or promotional pieces.
Sort to surface relevant results fast: sort by “Price: Low to High”, “Best Sellers” or “Customer Rating” after filtering to prioritize affordability, popularity, or reviewer feedback for spinners and checked cases.
Compare specs and reviews before purchase: open two or three product pages in tabs, compare dimensions, weight, wheel type, warranty length and read 3–5 recent reviews for comments about wheel durability, handle stability and zipper quality.
Mobile-use tip: tap the Filters icon (usually top-left or top-right) to reveal Size, Wheels, Material, Price and Brand selectors quickly; apply filters one at a time to confirm expected result counts.
Quick checklist: search term (e.g., “carry-on spinner”) → Size filter (19–22″) → Wheel Type (“4-wheel”/”spinner”) → Material → Weight → Price/Brand → Sort by rating → verify dimensions on product page.
Can I buy suitcase sets, replacement wheels, or straps at store locations?
Yes – most brick-and-mortar locations stock suitcase sets (carry-on + checked combos, spinner and hardside options); replacement wheels and straps are hit-or-miss, so call the local store before visiting or reserve items for in-store pickup via the retailer’s website.
Replacement wheels & repairs
Most stores do not keep a broad inventory of OEM wheel assemblies. Expect one of three outcomes: the store can order the exact part from the manufacturer, offer a limited universal wheel kit, or refer you to a third-party repair service. Typical out-of-pocket costs: universal wheel kits $15–40; professional repair/labor $30–80; OEM wheel assemblies for premium brands $25–100+. If the case is under manufacturer warranty, the brand’s customer service is usually the faster route – have the model name/serial, purchase date, and photos ready.
Before visiting, call customer service at the local store and ask for the travel/accessories or softlines associate. Ask them to check “store stock” for the suitcase model or to place an interstore transfer. Bring the suitcase to any repair appointment so the technician can confirm whether wheels are riveted (may require drilling) or bolted (simpler swap).
Straps, accessories, and sets availability
Travel straps, packing cubes, TSA locks, and replacement handles are commonly stocked on the travel-accessories shelf; prices typically run: straps $8–25, packing cubes $12–40, TSA locks $8–25. Seasonal demand (holiday and summer travel months) affects assortment and quantity–expect the best selection April–June and November–January.
For guaranteed availability, search the retailer’s site for the accessory SKU, use “pick up today” or “reserve” options, or request an associate to hold the item. For branded parts (specific handles, OEM straps) contacting the manufacturer or a dedicated luggage repair shop is often faster than relying on store inventory.
Return, warranty, and repair options for baggage purchased from the retailer
Begin any refund or repair request by saving the receipt/order number, photos of damage, and the product serial or model number before contacting customer support.
How to return or exchange
- In-store: bring the item with tags, receipt or packing slip, and the original payment method; most stores issue exchanges or refunds on the spot, with card refunds posting to your account in 3–10 business days.
- Online purchases: start a return through the store’s returns portal or include the provided packing slip – prepaid labels sometimes apply; expect processing once the warehouse receives the item: 5–14 business days for a refund to appear.
- No receipt: returns often convert to store credit after ID verification; high-value travel gear may require manager approval.
- Nonreturnable items: clearance, personalized, and hygiene-sensitive pieces are typically final sale – check the product page or the emailed order details before attempting a return.
Warranty coverage and repair options
- Manufacturer warranty: coverage varies by brand; typical limited warranties cover defects in materials and workmanship for 1+ years. Register the product with the manufacturer and keep proof of purchase to speed claims.
- Retailer protection plans: optional plans sold at checkout usually extend coverage (commonly 1–5 years) and often include accidental damage, repair, or replacement. Claims under these plans are routed to the plan administrator – have your plan contract number ready.
- Filing a warranty claim: submit photos, a description of the defect, model/serial number, and purchase documentation. Expect initial response within 7–21 business days; repairs or replacements may take longer depending on parts availability.
- Repair logistics: many stores do not perform in-house full repairs; authorized service centers or the manufacturer handle warranty repairs. For out-of-warranty fixes, use a reputable luggage repair shop or order parts directly from the manufacturer.
- Transit damage: if the case was damaged while checked on an airline, file a claim with the carrier first (airlines have short filing windows), then pursue retailer/manufacturer warranty only if the carrier denies coverage.
Practical tips: photograph new bags as soon as you receive them, keep original packaging until the return window closes, register the product online to simplify future claims, and keep all correspondence and tracking numbers until the issue is resolved. If you want a compact alternative or carry solution while a case is being repaired, consider a best travel briefcase backpack.
How to compare size, weight, material, and user ratings before buying
Choose a suitcase that fits your itinerary: for U.S. domestic carry-on use external dimensions no larger than 22″ x 14″ x 9″ (including wheels and handles); checked pieces should stay under 62 linear inches (length + width + height) to avoid oversize fees.
Measure both external and internal space: list external dimensions, internal capacity in liters, and usable pocket volume. If you need to maximize packing, prefer a model with at least 40–45 L for carry-on and 80–100+ L for checked. Record how much compression or expansion the design allows (expanders often add 10–20% extra volume).
Target weight limits by travel style: light-and-mobile travelers should aim for carry-on spinners under 7 lb (3.2 kg) and checked pieces under 9–10 lb (4–4.5 kg). Heavier aluminum or reinforced hard shells commonly weigh 10–12+ lb; allow that when calculating airline weight allowances.
Compare shell and fabric specifics: polycarbonate (full-impact resistance, flexes and returns) vs ABS (cheaper, more prone to cracking), aluminum (highest impact resistance and scratch visibility, heavier), ballistic nylon (soft-side abrasion and tear resistance; check denier–600D to 1680D ranges). Look for reinforced corners, double-rivet handles, and sealed or water-resistant zippers for wet-weather resilience.
Focus on wheels and handles: four double-spinner wheels provide smoother multidirectional rolling and higher load tolerance; single wheels or two-wheel designs roll better over uneven ground but steer differently. Test wheel diameter (larger = smoother), bearing type (sealed bearings last longer), and telescoping handle material (aluminum alloy vs composite) when possible.
Use user ratings quantitatively: prioritize models with average rating ≥4.0 based on at least 30–50 reviews. Filter reviews by keywords: zipper, wheel, handle, warranty, airline, dent, customer service. Give extra weight to recent reviews (last 12–24 months) and to entries that include photos or videos showing real wear.
Scan for common failure modes and frequencies: create a mini checklist–wheel failure rate, zipper splits, shell cracks, telescoping handle wobble. If more than ~10% of recent reviews mention the same hardware failure, mark the model as higher risk.
Factor warranties and service: prefer manufacturer guarantees of 5 years or lifetime for frame and shell; check whether repairs or replacement parts (wheels, zippers) are available nationally. A short store return window can be offset by a long manufacturer warranty.
Compare total cost-of-ownership: add purchase price + estimated repairs (based on common failure notes) + likely checked-bag fees (if weight exceeds free allowance) to compute a 2–3 year ownership cost. Use that to compare a lightweight polycarbonate spinner vs a heavier aluminum pro case.
Practical tip: cross-check product dimensions and reported bag weight listed on the site against user-measured values in reviews; discrepancies of 0.5–2 lb or 0.5–1″ are common and should influence selection. For maintenance questions about compressed-air equipment used in repairs or inflating tires on rolling luggage, see how to remove water from air compressor tank effective methods and tips.
| Attribute | What to measure | Good threshold / guideline | Why it matters |
|---|---|---|---|
| External dimensions | Length × Width × Height (including wheels) | Carry-on ≤ 22″×14″×9″; Checked ≤ 62 linear inches | Determines airline compatibility and oversize fees |
| Internal capacity | Liters or usable volume | Carry-on 35–45 L; Checked 80–120+ L | Packing ability and whether expanders are needed |
| Weight | Manufacturer vs user-measured pounds/kg | Carry-on ≤ 7 lb preferred; Checked ≤ 9–10 lb preferred | Impacts checked-bag fees and handling comfort |
| Shell / fabric | Material type and denier (for textiles) | Polycarbonate for impact; 600D–1680D for soft-side | Durability, scratch resistance, repairability |
| Wheels & handle | Wheel count/diameter, bearing type, handle construction | 4 double-spinner with sealed bearings; aluminum handle | Rolling longevity and handling ease |
| User ratings | Average rating, # of reviews, recent trends | Avg ≥ 4.0 with 30+ reviews; check recent 12–24 months | Real-world reliability signal and recurring defects |
| Warranty & parts | Length, coverage, availability of replacement parts | 5-year or lifetime for frame/shell preferred | Reduces long-term replacement and repair costs |
