Reserve an XL, SUV or van through the app and send a short message to the driver before pickup if you have more than 2 medium suitcases. Typical load guidance: compact cars fit 1–2 medium checked suitcases plus a carry-on; sedans fit 2–3; mid-size SUVs 3–4; minivans or passenger vans 5–8. Match vehicle class to these ranges to avoid refusals or last-minute cancellations.
Use in-app controls to select the appropriate vehicle class, add trip notes about bulky baggage, and choose curbside pickup to simplify loading. For long, fragile or oddly shaped gear (skis, surfboards, musical instruments), select a vehicle listed for extra cargo or a one-way shuttle service where available.
Drivers may decline trips if luggage exceeds available space; that often results in a cancellation fee or need to rebook. Expect higher fares for larger vehicle classes and during peak demand; offering a small tip for trunk assistance reduces refusals. When transporting many large pieces regularly, compare prices for airport shuttles, cargo couriers or scheduled van services.
Quick checklist: measure suitcase dimensions (medium ~24–26″ length), count pieces, photograph items for records, confirm pickup time with the driver, and book a larger vehicle several hours in advance for airport runs. These steps lower the risk of disputes and ensure acceptance at pickup.
Indicate how many bags when booking: choose a larger vehicle or message the driver immediately.
Select a vehicle class that matches your bag load: standard sedans handle up to two checked suitcases plus one or two small carry-ons; midsize sedans fit two to three medium cases; SUVs and XL options accommodate three to five large suitcases; minivans or cargo vans are for six or more. If you have more than three large pieces, book an SUV/XL or a van rather than relying on driver discretion at pickup.
Practical capacity estimates and dimensions
Common references: carry-on 22″×14″×9″ (fits in cabin), checked suitcase 24–30″ (bulkier). Typical trunk volumes: compact cars ~8–12 cu ft (1–2 large bags), midsize sedans ~12–16 cu ft (2–3 large bags), small SUVs 25–35 cu ft (3–4 large bags). Use these metrics to judge which vehicle class to request.
Before booking, measure your largest pieces and state total bag count and dimensions in the app’s notes or by contacting the driver. Drivers can refuse or ask for an alternative if the load exceeds vehicle capacity; documenting sizes reduces refusal risk and speeds loading.
For airport pickups, preselect the airport or meet-and-greet option when available and allow extra time for loading. For oversized items (skis, bikes, instruments) request a van or specialist carrier, disassemble or bag items where possible, and include measurements in the reservation.
If transporting six or more checked suitcases, bulky sports gear, or frequent heavy loads, arrange a dedicated shuttle, courier, or commercial transport service rather than relying on standard ride-hailing vehicles.
How to declare quantity and size of bags when requesting a ride
Choose the vehicle class that fits your baggage: compact – 1 cabin bag; sedan – up to two large checked suitcases plus two carry-ons; SUV/minivan – three or more large suitcases or bulky items. Enter bag count and exact dimensions in the app’s notes or send a brief message to the driver before pickup.
Measure and report dimensions
Measure each item as Height × Width × Depth and provide both inches and centimetres. Quick references: carry-on ≈ 22×14×9 in (56×36×23 cm); medium checked ≈ 24×16×10 in (61×41×25 cm); large checked ≈ 27×19×12 in (69×48×30 cm). For irregular or oversized items (bike boxes, skis, golf bags) list the packed footprint and weight.
Use a single-line bag summary in the notes: total count, type, and dimensions. Example: “3 bags – 2 large checked 27×19×12 in; 1 carry-on 22×14×9 in.”
Driver communication templates
Clear, short messages improve pickup accuracy:
“Pickup: 2 large suitcases (27×19×12 in) + 1 carry-on (22×14×9 in). Will that fit?”
“I have a folded stroller 30×15×10 in + 1 checked bag 27×19×12 in.”
Vehicle class | Typical cargo volume (cu ft / L) | Suggested max large suitcases | Suggested total pieces |
---|---|---|---|
Compact / Hatchback | 10–13 cu ft / 280–370 L | 1 | 1–2 |
Sedan / Midsize | 13–16 cu ft / 370–450 L | 2 | 2–4 |
Crossover / Small SUV | 20–30 cu ft / 565–850 L | 3 | 3–5 |
SUV / Large crossover | 30–40 cu ft / 850–1,130 L | 4 | 4–6 |
Minivan / Van | 60+ cu ft / 1,700+ L | 6+ | 6+ |
If baggage exceeds the suggested load, upgrade to a larger class or reserve a vehicle with dedicated cargo (cargo van). If you need physical help loading, ask the driver in advance; drivers may decline if safety or policy restrictions apply.
App options: luggage fields, ride notes, and contacting the driver
Always populate the in-app bag/baggage field or add a concise ride note listing bag count and size; if that field is absent, message the driver immediately after a match and, if necessary, select a larger vehicle class (SUV/Van/XL).
Where to enter details: many apps include a dedicated baggage selector on the booking screen (icons or a “bags” label). If not visible, use the ride notes box. Typical ride-note display limits range around 200–300 characters; keep entries under 120 characters for immediate readability.
What to include in a note: use a single-line format with exact items and a short pickup cue. Example pattern: “2 medium suitcases + 1 backpack. Curbside pickup at main entrance, flight 1234 landing 15:30“. Avoid vague words; state counts, approximate dimensions (carry-on, medium, large), and whether you need help loading.
Messaging and calling etiquette: wait until a driver is assigned before calling; calls come through as masked numbers in-app. Text messages are preferable for non-urgent details. If the app supports images, send a single photo of the bags only when requested or if size is unusual.
Suggested short templates (copy-paste friendly): “2 large suitcases + 1 carry-on. Will need trunk. Arriving 18:05.” “Small carry-on only, no trunk space required. Meet at side door.” “I have a stroller + 1 bag. Need help folding at curb.”
Vehicle-class rule of thumb: request a larger class when total baggage occupies more than a standard trunk (three or more medium/large pieces or bulky items). Drivers can decline if space is insufficient; expect potential upcharge or rebooking time if a larger ride is selected last minute.
Pickup logistics to include: elevator access at building, stairs, long walk from curb, luggage cart needed, or airport curb restrictions. State this as one short clause at the end of your note: “elevator on site” or “curb pickup only–no curbside“.
If special assistance is required (fragile items, instruments, oversized boxes), call support within the app for a recommended vehicle type or local provider rather than relying solely on the driver message field.
Driver rights: when a driver may refuse excess baggage or request a cancellation
Refuse or request cancellation immediately if cargo prevents safe operation, obstructs access to doors or seatbelts, impairs driver visibility, contains hazardous material, or exceeds the vehicle’s practical cargo capacity.
Concrete thresholds and examples
Sedan trunk volume typically ranges 300–450 liters; practical carrying capacity is usually 2–3 large checked suitcases (27–29″ each) plus 1–2 small bags. Compact hatchbacks frequently accommodate 1–2 large suitcases. Full-size SUVs and minivans commonly accept 4–6 large suitcases when rear seats are folded. Roof-top or trailer transport requires prior agreement and explicit equipment; accept neither without prearranged consent. Refuse when items block the driver’s rearward sightlines, prevent passengers from fastening seatbelts, or exceed the vehicle payload listed on the manufacturer placard (GVWR minus curb weight equals maximum payload).
Step-by-step actions for drivers
1) Assess and document: photograph cargo from multiple angles and note trip ID, date, time, and pickup location. 2) Inform the passenger via the app message/call: state the specific safety or capacity issue and offer alternatives (booking a larger vehicle category or removing items). 3) If passenger agrees, proceed after re-checking load; if passenger refuses, use the app to cancel with the provided safety/unsafe-load reason and attach photos to the support ticket. 4) If the load causes visible contamination, odors, pests, leaks, or other biohazard risks, refuse transport and submit a cleaning/contamination report through the platform with evidence; do not transport until cleared. 5) If faced with aggressive behavior or threats, terminate interaction, retreat to a safe location, and contact platform support and local authorities as appropriate.
Recordkeeping that wins disputes: time-stamped photos, in-app messages, audio log of refusal if legal in your jurisdiction, and a support ticket reference number. Note make/model of vehicle, visible seatbelt obstruction, and any visible manufacturer payload placard values used to justify refusal.
Insurance and regulatory notes: personal or commercial policy claims may be denied if the vehicle was overloaded or altered beyond factory limits. Local traffic codes may prohibit obstructed rear windows or overloaded trunks–cite the vehicle placard and local statute when escalating to platform support or law enforcement.
For post-trip cleanliness, carry basic containment and cleaning supplies; for heavy residue or grime after transporting soiled bags consider professional equipment like a best bang for buck hot water pressure washer.
Choosing the correct vehicle class for your bags (XL, SUVs, Minivans)
Select XL, SUV, or a minivan when carrying three or more large checked suitcases or when four-plus passengers travel with medium-to-large bags; choose a standard sedan for up to two checked suitcases plus one carry-on. Match vehicle capacity to the combined passenger and bag load rather than estimating by feel.
Vehicle capacity by class
Sedan (compact / mid-size): trunk volume ~12–16 cu ft – fits 2 large checked suitcases (27–30″ each) or 3–4 carry-on items (22″ each) with room for 1 small personal item in-cabin.
XL / Large car: seating for 5–6; cargo space generally 20–30 cu ft – fits 3–5 medium/large suitcases (24–28″) depending on model; recommended for groups of 3–4 with 3+ bags.
SUV (mid-size): cargo behind seats 30–40 cu ft; with rear seats folded 60+ cu ft – fits 4–6 large checked suitcases; choose an SUV when at least three passengers have large suitcases or when bulky items are present.
Minivan / Passenger van: cargo 80–140 cu ft (seats folded/removed) – fits 6–10 large checked suitcases or long/odd-shaped gear (strollers, golf bags); use for 5+ passengers or when transporting many oversized items.
Packing and loading recommendations
Use soft-sided duffels to gain 10–20% extra usable space compared with hard-shell suitcases. Measure longest dimension (inches) and state item type when booking if unsure; typical size categories: carry-on ~22″x14″x9″, medium checked 24–26″, large checked 27–30″.
Fold or remove rear seats only if vehicle class supports it; not all SUVs/vans allow passenger seating and cargo rearrangement simultaneously. For bulky gear (strollers, musical instruments, bicycle boxes) reserve an SUV or minivan rather than relying on trunk-only capacity. Roof transport by drivers is uncommon; avoid planning on rooftop storage.
When passengers plus bags exceed a sedan’s capacity, upgrade to XL/SUV/minivan before arrival to prevent on-the-spot refusals or multiple trips. If luggage dimensions approach the large-checked range, favor an SUV or minivan even for small passenger groups.
How extra baggage affects fares, wait time, and driver acceptance
If you’re carrying more than two medium suitcases, book a larger vehicle class (XL, SUV or equivalent) to avoid surcharges, driver refusal, and loading delays.
- Fare impact
- Upgrading from a standard ride to an XL/SUV typically increases the quoted fare by about 30–80% depending on city and surge; expect the per-mile and base rates to be higher for larger-capacity options.
- Apps rarely add an automatic “baggage fee”; extra costs are usually the result of selecting a bigger vehicle or paying surge/traffic-related increments, not a fixed bag charge.
- If a driver requests an additional cash fee for excess cargo, decline in-app and either rebook the larger option or cancel (note possible cancellation fees applied by the platform).
- Wait time and pickup delays
- Loading bulky items typically adds 3–12 minutes at pickup; expect up to 15 minutes if multiple heavy cases or fragile gear require careful placement.
- Drivers assigned a standard car may arrive and then cancel if trunk space is insufficient, causing re-dispatch delays of 5–20 minutes on average during non-peak times and longer during peak demand.
- Allow extra time at airports or train stations: luggage handling, curbside rules, and tight pickup zones increase loading time compared with street pickups.
- Driver acceptance and behavior
- Drivers evaluate three practical factors before accepting: visible available cargo space, ability to load safely without damaging the vehicle, and parking/curb constraints at pickup/dropoff.
- Acceptance probability drops sharply when items include oversized boxes, bicycles, or more than four large suitcases; expect drivers to cancel or ask passengers to rebook a larger vehicle.
- Offering to load/unload bags yourself increases acceptance rates significantly; drivers are more likely to keep the ride if you remove the physical handling burden.
- Practical, step-by-step checklist
- Count and measure each bag: list pieces as small/medium/large and note dimensions or whether items are soft vs. rigid.
- Compare that inventory to the vehicle options shown in-app; if sticky to judge, pick the next larger class (XL/SUV) rather than risking refusal.
- Message the driver immediately after acceptance with a one-line summary: how many bags and whether you’ll load them yourself.
- Pack to reduce trunk footprint: use collapsible duffels or backpacks; consider a compact carry option like a lightweight model – see best lightweight backpack leaf blower for ideas on compact packs.
- Add identifying tags and a photo of the packed items when uncertain; tracking tags can speed recovery and handling – see best luggage finder tags.
- If transporting fragile or high-value cargo, contact the driver before accepting and be prepared to book a vehicle type with professional cargo capacity (cargo van or commercial service) rather than a passenger car.
- When to choose an alternate solution
- If you have more than five large suitcases, long sporting equipment, or fragile crates, use a dedicated shuttle, cargo van service, or airport porter instead of a standard rideshare option.
- For last-mile deliveries or very irregular baggage shapes, price a local moving/courier service – often cheaper and faster than multiple ride rebookings or cancellations.
Operational takeaway: overpack planning reduces both cost and delay – measure bags, upgrade vehicle class proactively, offer to handle loading, and use compact packing tools or tags to smooth pickup and acceptance.
FAQ:
Do Uber or Lyft let riders specify how many suitcases they will have when booking?
No. The apps do not include a dedicated field to declare the number of bags before you request a ride. You can pick a larger vehicle class (for example XL or an SUV option) that is more likely to have trunk space. After you book, use the in-app messaging or call feature to tell the driver how much luggage you have and confirm it will fit. Drivers may decline or cancel if the load is unsafe or will not fit in the vehicle. For many or oversized items, arrange a van, shuttle, or a delivery/moving service instead.