Michael Turner
Yes – secure storage units inside changing rooms accept personal bags, backpacks, small carry-ons and valuables; oversized checked suitcases typically won’t fit and should be left at airport or hotel.
Practical advice: arrive 30–45 minutes before scheduled entry to stow belongings, use changing-room compartments that open with wristband or key issued at reception, keep passports and electronics in a waterproof pouch, avoid bringing bulky suitcases into wet area.
If carrying oversized bags, use Keflavik airport left-luggage service (approx €7–€12 per day) or city-based storage providers in Reykjavik (prices vary €5–€20 per day). Confirm availability by checking official site or emailing reservation team; include arrival time so staff can advise storage options on arrival.
Quick packing tips: consolidate toiletries into travel-size containers, place electronics into waterproof sleeve, bring minimal clothing change, consider shipping bulky items ahead via courier when long-term storage near airport is required.
Secure storage options at Icelandic geothermal spa
Use on-site secure storage inside changing rooms; access included with admission; units accommodate backpacks and medium suitcases; PIN-controlled doors protect valuables.
Large checked bags unlikely to fit; leave oversized pieces at nearby baggage services such as Keflavík Airport left-baggage or Reykjavík central bus station; hotel concierge often accepts holds.
Costs: basic storage usually included in entry price; private changing rooms and premium cabins available at surcharge; confirm availability during online booking; opening hours match venue schedule; unclaimed items handled per venue policy.
Practical tips: pack a small daypack with swimwear, towel, toiletries; keep passport and cards inside locked unit; photograph contents and unit number; use waterproof phone case while in water; remove jewelry prior to entering water.
If waiting outdoors, a cantilever umbrella with wheeled base eases transport between car and storage – best cantilever umbrella with wheeled base.
On-site bag storage: availability and exact locations at Reykjanes geothermal spa complex
Bring a day pack only; on-site storage handles small backpacks and valuables while large suitcases are best left at nearby hotels or airport baggage services.
- Main reception (ticket hall adjacent to parking) – staffed drop-off counter; hours 06:00–23:00; accepts bags up to approx 80×50×30 cm; ID required; staff issue claim receipt; payment by card or cash.
- Changing rooms (men’s and women’s) – bank of electronic compartments inside wet-area entrance; internal compartment size ~40×30×25 cm; access via wristband PIN linked to admission; intended use: phones, wallets, swimwear, spare clothes.
- Silica Hotel reception (onsite hotel east of main pool) – storage available to hotel guests; small fee may apply to non-guests; request assistance at front desk upon arrival.
- Retreat Hotel concierge (private hotel with exclusive access) – secure baggage room accepts large suitcases; access normally limited to registered guests unless prior arrangement made; retrieval requires ID plus reservation number; 24-hour access typically available to guests.
- Northern Light Inn reception (lodging near parking lot) – day-storage during business hours 07:00–22:00; accepts medium bags; phone ahead recommended.
- If carrying a full-size suitcase: use Keflavík Airport left-baggage or Reykjavik city storage lockers near BSÍ bus terminal; reserve online when possible.
- Measurements and prep: label bags with name and phone; photograph claim receipt and bag exterior; use small waterproof pouch attached to wristband for valuables while in water.
- Timing tip: arrive 20–30 minutes before scheduled entry to handle storage drop-off without rushing through admission queue.
Storage unit sizes, fees and accepted payment methods
Choose medium-sized storage unit: fits one 23–25″ suitcase plus carry-on and small daypack, offering best balance between cost and capacity.
Sizes and capacity
Small – external dimensions ~40×35×25 cm (15.7×13.8×9.8 in); capacity ~20–30 L; suitable for backpack, tote, shoes, toiletries.
Medium – external dimensions ~60×40×30 cm (23.6×15.7×11.8 in); capacity ~60–80 L; fits one standard checked suitcase (23–25″) plus small bag.
Large – external dimensions ~90×50×40 cm (35.4×19.7×15.7 in); capacity ~150–180 L; fits two medium suitcases or bulky sports gear (ski bag, bulky coat).
Fees and payment
Typical pricing per visit: small ~ISK 500–800 (~€3–€6), medium ~ISK 900–1,300 (~€6–€9), large ~ISK 1,400–2,000 (~€9–€13). Longer-term rental options sometimes charged by 24-hour block with incremental rate increases.
Accepted payment methods at automated terminals: contactless debit/credit (Visa, Mastercard), chip-and-PIN, mobile wallets (Apple Pay, Google Pay). Staffed counters accept cards and cash (ISK); coin-only machines uncommon.
Security and holds: some units require refundable deposit or temporary pre-authorisation on card (typical hold ISK 1,000–5,000) released upon return of key or code. Keep card used for payment available at end of visit to avoid delays.
Using storage units: opening procedure, PINs and wristband links
Set a unique 4-digit PIN at a nearby terminal immediately after placing bags inside a unit; link same wristband to PIN before leaving pool area.
Opening steps
1. Place items inside chosen unit and close door. 2. At terminal tap “Assign” option; enter unit number shown on door or screen. 3. Tap wristband on reader when prompted. 4. Enter chosen PIN twice to confirm; terminal prints a receipt if printing enabled. 5. Test opening once by tapping wristband or entering PIN at unit keypad; keep receipt until items retrieved.
PIN rules & resets
Accepted codes: 4–6 numeric digits; avoid repeated digits (e.g., 1111) and simple sequences (e.g., 1234). Do not share PIN with others; staff cannot view PIN but can reset assignment after identity verification. To request reset visit reception desk with wristband plus booking confirmation or ID; staff will reassign unit or clear PIN within minutes. If wristband is lost report immediately at reception; staff will block wristband and issue replacement linked to booking ID.
Quick tips: Keep PIN memorized rather than written; use wristband tap as primary access method when available; photograph rental receipt barcode as backup; if keypad fails use staff assistance at nearest kiosk.
Security measures & liability policy – stored items
Declare items valued above EUR 500 at reception; buy declared-value coverage or keep originals on person.
24/7 monitored CCTV covers storage area; footage retention 30 days; access granted only upon formal claim with valid ID and storage receipt.
Access to stored items limited to authorized staff using biometric badges; access logs retained 12 months; two-person entry required during forced-access operations.
Prohibited contents: explosives, flammable liquids, illegal narcotics, live animals. Perishables left beyond 24 hours subject to disposal without compensation.
Operator liability cap: EUR 300 per item or EUR 1,000 per customer unless declared-value purchase made prior to deposit; customers advised to obtain third-party travel insurance covering high-value objects.
Claim submission window: within 7 days after item retrieval or discovery of damage; required documents: storage receipt, photo evidence, purchase receipt, valid ID. Investigation timeline: initial response within 14 days; settlement decision within 30 days; payouts via original payment method or bank transfer.
Emergency access by staff available 24/7 with photo ID and signature; forced-entry charges: EUR 15 manual-handling fee plus any repair costs; lost-key/code incidents incur same fee.
Keep passports, cash, jewelry, cameras, and portable hard drives on person or use insured declared-value option; place liquids in sealed bags and electronics in cushioned pouches. Temperature-sensitive items may require cold storage; see are there self defrosting chest freezers.
Nearby alternatives when on-site storage is full: short-term bag services and hotel options
Call Silica Hotel or Northern Light Inn to request short-term bag storage; both sit adjacent to spa complex and commonly accept non-guests during normal hours.
Commercial short-term options
Keflavík International Airport (KEF) operates a left-bag counter inside arrivals; typical operating pattern: 24/7 presence or staffed arrivals desk with after-hours drop-off. Usual fee range: about ISK 1,000–2,500 per item per day. Requirements: photo ID at drop-off and paper receipt at collection. Confirm current rates and exact desk location via official airport website or phone before travel.
Reykjavík central hubs: city bus terminal and several private baggage services offer short-term storage near downtown transport links. Typical fee range: ISK 700–1,500 per item per day. Use online review checks and request written receipt plus claimed liability limits prior to handover.
Hotel-based solutions
Nearby hotels that accept walk-in storage: Silica Hotel, Northern Light Inn, Icelandair Hotel Keflavík, and Hotel Berg. Two practical approaches:
Concierge storage: call reception, state arrival time, request bag drop-off only, confirm fee (common range ISK 500–1,500 per item). Many concierges accept this without room booking when space available.
Day-room option: book a room by hour or full day to secure secure storage plus changing/shower access; typical day-rate equals about one half to one full night rate depending on season. Ask about explicit storage terms and whether items stay in locked room or hotel storeroom.
Practical checklist: 1) Call ahead to confirm hours and maximum item size. 2) Remove high-value items or keep them on person. 3) Insist on a dated receipt and note stated liability cap. 4) Label bags with name and phone number. 5) Factor transport time between spa complex and chosen storage point (shuttle, taxi, 10–20 minutes typical).
