Does boston logan airport have luggage lockers

Find out whether Boston Logan Airport provides luggage lockers, learn alternatives for storing bags, and get location details and tips on short- and long-term options near terminals.
Does boston logan airport have luggage lockers

Short answer: There are no public coin-operated bag storage units inside BOS terminals. Use third‑party drop‑off services in the nearby city center, a hotel concierge if you’re staying overnight, or check items at your airline’s ticketing/checked‑bag desk when feasible.

Where to look: On‑demand providers such as Bounce, LuggageHero, Vertoe and Nannybag list host locations around South Station, Back Bay, Downtown Crossing and the Seaport – generally 1–4 miles from the terminals. Expect typical pricing in the ~$5–15 per day range (some charge hourly); most require an online booking, present an ID at drop‑off and offer optional insured coverage.

Getting there: MBTA Silver Line SL1 links South Station with the terminals – plan about 20–30 minutes door‑to‑door by public transit. Ride‑share or taxi trips normally take 10–25 minutes depending on traffic; factor in extra time for pick‑up or drop‑off windows when scheduling connections.

Practical tips: Reserve in advance, confirm host hours and size limits (many locations close early or are closed Sundays), photograph bag contents and keep valuables with you, obtain a printed receipt and insurance terms, and allow extra time to return through security. If you must store items inside a terminal, your realistic option is checking them with the airline at ticketing/check‑in.

On-site bag storage and alternatives at the terminals

No coin-operated or self-service bag storage is available inside Terminals A–E; use off-site third-party storage, airline or hotel holding, or porter services instead.

  • Third-party short-term storage (recommended)
    • Major providers: Bounce, Vertoe, LuggageHero, BagBnB. Typical cost: $5–15 per item per day; some offer hourly rates from $1–5.
    • Booking: reserve online for guaranteed space and the best rates; bring the reservation confirmation and photo ID to the partner location.
    • Location: most partner shops are in the nearby downtown/seaport area or near major transit stops – allow 30–60 minutes travel time from any terminal.
  • Airline or terminal-based options
    • Ask the airline ticket counter or baggage service office before you arrive; a few carriers will hold bags for connecting passengers or with special arrangements, but policies vary and fees may apply.
    • If you need a same-day short hold and your airline refuses, check airline alliances or partner lounges that sometimes accept small personal items for members.
  • Hotel and concierge drop
    • If staying at a nearby hotel, request early drop or late-checkout storage at the front desk; many downtown hotels accept non-guests for a fee.
    • Cost and liability: verify limits on value and whether a receipt or tag is provided.
  • Porter and curbside services
    • Private porters and meet-and-greet services can hold bags temporarily and deliver to a destination for an added fee; useful for short windows between flights or events.
    • Book in advance and confirm pickup/drop-off deadlines to avoid missed connections.

Practical checklist before leaving bags:

  • Photograph each item and any existing damage; keep digital copies linked to reservation.
  • Label bags with name and phone number; retain the provider’s receipt and tag number until retrieval.
  • Remove high-value items and electronics; keep passports, medication and jewelry with you.
  • Confirm hours of operation and latest retrieval time – many locations close between 8–11 PM or earlier on Sundays.
  • Check insurance/liability limits in provider terms; purchase supplemental coverage if needed.

How to plan time and transport:

  1. Reserve storage in advance and select a location on the same side of the harbor or transit line to minimize transfer time.
  2. Allow at least 45–90 minutes for transit, check-in at the partner site and return to your terminal (rideshare or hotel shuttle times vary by traffic).
  3. Keep the partner’s contact number handy for same-day changes or emergency extensions.

Are there public bag-storage units inside the terminals?

No – unattended public self-service bag storage units are not installed inside any BOS terminal; arrange storage before or immediately after passing security.

Practical options: 1) Use your carrier’s ticketing/checked-bag counter – most airlines will accept extra bags for check-in or gate-check during connections (fees and size rules vary by carrier; bring photo ID and booking reference). 2) Book a third-party drop-off point (examples operating in the city: Bounce, LuggageHero, RadicalStorage) – typical rates roughly $5–$12 per day with hourly plans from about $1/hr; reserve via app, confirm opening hours and insurance limits. 3) Ask your downtown hotel to hold bags or ship items via major carriers (FedEx/UPS/USPS branches are available in the city for pre-paid shipment to your destination).

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Operational tips: pre-book storage to secure a nearby location, keep the provider’s contact and claim receipt, photograph bag contents and tags, allow extra time for transit between storage and terminals, and verify carrier drop rules before arrival. For unrelated gear recommendations for road trips or to clean a vehicle before leaving town see best car pressure washer under 200.

Terminal-by-terminal options: baggage desks, airline storage and kiosks

Use the airline ticketing/baggage counter on the landside level of the terminal you arrive at for short-term hold or checked-item services; when available, self-service kiosks in the check-in lobby speed up tagging and payment.

Where to find counters and kiosks

Ticketing and ground-service desks: typically on the curbside/arrivals (landside) check-in level near the main entrance. Baggage-claim staff or airline operations agents are located at the arrivals level and at gates for outgoing flights. Self-service kiosks: most domestic concourses place them in the central check-in hall and occasionally near security entrances. International concourse counters operate on extended schedules aligned with flight times.

Terminal Ticketing/baggage counter location Kiosk presence Common options Notes / recommended action
Terminal A Check-in lobby (landside), adjacent to ground transportation and curb Yes – check-in hall and near main security Airline short-term hold, gate check, self-tagging kiosks Approach your carrier’s counter on arrival; ask staff about fees and maximum hold time
Terminal B Central ticketing area on the concourse entry level; some carriers operate satellite desks Yes – multiple kiosks in the lobby Counter-accepted holds, kiosk tagging, airline storage on request Use the airline app to locate the exact desk number before leaving curbside
Terminal C Ticketing row near terminal entrance; baggage claim staff at arrivals level Often – especially near major carrier counters Short-term checked storage via carrier, gate check options If arriving off-peak, verify staffing hours by calling the carrier
Terminal E (international) Ticketing and international operations on landside level; ground staff available near customs exits Limited – primarily at main check-in bank Carrier hold for international transfers, oversized-item handling Expect extended or variable hours tied to international arrivals; confirm with airline ahead of time

Quick operational tips

Confirm availability and any time limits with the carrier before relying on terminal services; retain receipts and record agent names. For same-day drop-off, present ID and flight details; for multi-day holds, ask about insurance, weight restrictions and retrieval procedures. If terminal counters are closed, check nearby commercial storage services in the city and book in advance via their apps or websites.

Nearby commercial storage: locations, hours and how to book via apps

Reserve a spot on Bounce, Stasher, LuggageHero or Nannybag before travel and select a partner shop or hotel within a 5–20-minute drive from the terminal area; prioritize locations open at least 07:00–20:00 for same‑day drop‑offs.

Common providers and on-the-ground details

Bounce – network of local shops and hotels. Typical hours: 08:00–20:00; pricing range: $5–12 per day or hourly rates around $1–2; on‑site staff accepts sealed bags and issues a QR confirmation. Insurance/protection usually listed on the booking page (commonly up to $2,500–3,000). Contact phone and exact walk time from the terminal appear in the listing.

Stasher – hotel and retail partners concentrated along the harbor and nearby neighborhoods. Typical hours: 08:00–19:00; flat daily rates from about $6–10. Listings show exact address, opening hours and manager phone number. Most spots require showing ID at drop‑off.

LuggageHero – pay‑by‑hour option useful for partial‑day storage; many hosts operate 09:00–18:00. Prices: hourly from ~$1, daily caps around $7–10. App shows host reviews and baggage size limits; some hosts accept oversized items for an extra fee.

Nannybag / Vertoe-style services – focus on insured storage and multi‑day bookings; typical hours 07:30–19:30 for central partners. Expect restrictions on fragile and prohibited items and mandatory ID check at handover.

How to book and what to expect at drop‑off

1) Search the app map for “terminal area” or pan the map to the waterfront cluster near the terminals; filter by opening hours and instant confirmation. 2) Select size option (small bag, large suitcase, oversized) and reserve a time slot; payments via card in the app complete the booking. 3) Note the host’s address, phone and special instructions (backdoor entrance, lobby desk, hotel reception). 4) At arrival present booking QR or reference code and an ID; staff will tag or seal items and provide a receipt with pick‑up window. 5) If running late, call the listed contact; some hosts charge an extra hour or require a new reservation after closing time.

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Quick operational tips: check stated insurance limit before booking, confirm prohibited items list (electronics, valuables, perishables), save the host phone number, photograph tags/receipts, and choose locations offering flexible pickup windows if travel plans might change. Rideshare drop‑off points and short taxis typically cut the transfer time to under 10 minutes for shops positioned closest to the terminals.

Pricing, size restrictions and booking tips for short-term storage

Quick recommendation: book an app-based short-term storage spot in advance for the lowest rate and guaranteed drop-off window – typical same-day rates run roughly $6–$12 per item for 0–24 hours; airline or terminal baggage desks usually charge $15–$30 per day per piece.

Typical rates and size/weight caps

Peer-to-peer and commercial storefront services: $5–$12 per 24 hours for a standard backpack or carry-on; hourly kiosk-style units (where present) often charge about $3–$8 per hour with a daily cap. Desk-based storage inside terminals commonly posts flat daily fees in the $15–$30 range. Expect oversized-item surcharges of $10–$40 per day or outright refusal for bulky items.

Most providers enforce a maximum combined linear dimension of ~62 in (158 cm) and a weight cap near 50 lb (22.7 kg) per piece. Items heavier than ~50 lb or longer than ~72 in (183 cm) – bicycles, surfboards, large trunks – will require prior approval and usually incur specialty handling fees ($20–$75).

Booking and pickup/drop-off tips

Reserve through the provider app or website to lock the quoted price and secure a time slot; walk-ins are accepted but risk no-availability or higher walk-up rates. Verify the exact size and weight limits on the chosen listing, and choose the upgrade insurance option if declared value exceeds $500 (basic coverage often $250–$500; upgrades can reach $1,500+).

At drop-off: present photo ID that matches the reservation name, get a timestamped receipt or barcode, photograph exterior and interior of the item for your records, and remove small valuables. For same-day short windows, pick services with flexible hourly pickup; for multi-day storage, confirm weekend/holiday access hours and late-pickup penalties.

Payment methods: most vendors accept major cards and Apple/Google Pay; cash is rarely accepted. Cancellation: free cancellation up to 24 hours before scheduled drop-off is common, but check the specific policy before booking. Traveling light? See best backpack travel destinations for space-saving packing ideas.

Security, liability and documentation to require from storage providers

Require a signed inventory receipt, the provider’s commercial and cargo insurance policy numbers, and a written liability cap before surrendering any bags.

Required documents and records

  • Signed inventory ticket: itemized description, serial numbers, visible damage notes, timestamp, employee name and ID/badge number, and a unique ticket reference.
  • Storage agreement: explicit maximum liability amount, per-item declared-value option, storage period, late-pickup fees, claims window (example: 30 days) and governing jurisdiction.
  • Insurance certificate: insurer name, policy number, coverage types (commercial general liability, cargo/inland marine), limits (recommend ≥ $1,000,000), effective dates, and agent contact for verification.
  • Business credentials: state business license and warehouse/bonded facility number where applicable.
  • ID verification record: copy of the ID presented at drop-off and the signature recorded on the ticket.
  • Chain-of-custody log: handler names, timestamps for each transfer, and terminal or zone identifiers for handoffs.
  • Photographic intake: time-stamped photos or short video of items and of any seals/tags applied at intake.

Security measures and vendor checks

  • CCTV coverage and retention: confirm cameras cover intake, storage aisles and exits; request retention period (recommend 90 days) and access policy.
  • Access control: badge/keycard entry, visitor sign-in, and periodic audit of authorized staff.
  • Tamper-evident seals: provider uses serialized seals; seal number recorded on the inventory ticket.
  • Employee screening: written confirmation that handling staff underwent background checks and receive handling/security training; request documentation if storing high-value items.
  • On-site security: presence of patrols or contracted security firm, alarm systems, and central monitoring contact information.
  • Inspection rights: written policy allowing customer inspection within defined hours and without penalty, or clear reasons and procedures for exceptions.

Before handing over items, use this actionable checklist:

  1. Photograph contents and serial numbers; email the photos to yourself and to the provider so there is a time-stamped electronic record.
  2. Obtain and keep the signed inventory ticket and a copy of the storage agreement; verify the liability cap and any declared-value fees are printed on the ticket.
  3. Call the insurer listed on the certificate to confirm policy number and coverage; record the agent’s name and reference number.
  4. Write down pick-up deadline, claims contact (phone and email), and expected response SLA (request 48–72 hours in writing).
  5. Request item-level acknowledgement for valuables; place small valuables in a sealed pouch and note the seal number on the ticket.
  6. Decline service and leave if the provider cannot produce current insurance certificates, refuses to itemize contents, or cannot describe CCTV and access control procedures.
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If a claim is necessary: file it within the provider’s stated window, attach the signed inventory ticket, intake photographs, proof of value (receipts/serial numbers), and any correspondence; keep originals and escalate to the insurer if the vendor’s offer is inadequate.

Practical alternatives during layovers: hotels, airline holds and local storage

If your layover is under six hours, book a day‑use hotel room with shuttle service and front‑desk bag hold; for half‑day to full‑day waits, prebook a commercial bag‑storage location or arrange a same‑day hold at your carrier’s ticket counter.

Hotels: typical day‑room rates range $40–$150 depending on chain and season; ask specifically about “short‑term bag hold” – many front desks store items free until evening, some charge $5–20. Confirm shuttle frequency (every 15–30 minutes is common), shuttle pick‑up point at the terminal, check‑in/out window for day use (examples: 9:00–17:00 or flexible by request), and whether bags are stored behind desk or in a locked backroom. Phone script: “I have a N‑hour layover and need a day room from HH:MM to HH:MM; can you hold two checked items at the desk, is there a fee, and where does your shuttle meet the terminal?” Keep valuables on you and allow 45–75 minutes to re‑enter security when returning from a hotel.

Carrier short‑term holds: ticket counters sometimes accept checked items for same‑day retrieval when flights are not rebooked through the carrier; fees vary $0–$50 and depend on agent discretion and airline policy. Ask for a written receipt with a claim number and confirm exact pick‑up location (ticket counter vs. baggage office) and ID required. Do not store prescription medications, cash, or high‑value electronics in these holds. Retrieval buffer: add 30–60 minutes to your planned arrival time at the desk to account for processing and queues.

Commercial bag‑storage networks: common providers include Bounce, Vertoe and LuggageHero; typical pricing is $5–$12 per item per 24 hours or $2–6 per hour for short stays. Many partner locations are hotels, shops or cafés within a 5–20 minute ride of the terminals; typical business hours are 08:00–20:00 but some offer 24/7 options. Booking steps: reserve via app or website, note the host address and hours, bring booking QR code and a photo ID, and verify insurance level (standard coverage often $1,000–$3,000; purchase add‑on if needed). Size/weight limits frequently refuse items over 50 lb or oversized boxes – check host rules before drop‑off.

Practical rules and timing: photograph the exterior and contents of each bag, lock zippers with a cable or TSA‑accepted lock, remove or carry passports and valuables, label bags with your name and phone, keep the receipt/claim tag on your person, and arrive 10–15 minutes before the listed closing time. If using a carrier hold, get the claim tag number in writing and confirm which ID must match that tag at pickup.

Quick checklist before storing: 1) photograph and note serial numbers; 2) secure zippers and tag bag with contact info; 3) keep meds, travel documents and valuables onboard; 4) get a written receipt with pick‑up instructions and cutoff time; 5) confirm insurance limit and cancellation/refund terms on your booking or carrier receipt.

FAQ:

Does Boston Logan Airport have luggage lockers available for travelers?

No. Boston Logan does not offer public self-service luggage lockers inside its terminals. The airport maintains Lost & Found and airline baggage counters, but there are no walk-up locker banks. If you need short-term storage, consider third-party luggage storage providers near the airport or downtown, or check your bags with your airline when possible.

Michael Turner
Michael Turner

Michael Turner is a U.S.-based travel enthusiast, gear reviewer, and lifestyle blogger with a passion for exploring the world one trip at a time. Over the past 10 years, he has tested countless backpacks, briefcases, duffels, and travel accessories to find the perfect balance between style, comfort, and durability. On Gen Buy, Michael shares detailed reviews, buying guides, and practical tips to help readers choose the right gear for work, gym, or travel. His mission is simple: make every journey easier, smarter, and more enjoyable with the right bag by your side.

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