Does manila airport have luggage storage

Primary recommendation: Deposit carry-ons at the Terminal 3 arrivals left-baggage counter; that counter is staffed 24/7 and issues a claim tag on handover. Standard fees typically fall in the range of PHP 120–250 per item per 24 hours, with small-item rates from around PHP 80 and surcharges for oversized pieces or special handling. Bring a photo ID and retain the receipt for collection.

Counters at Terminals 1 and 2 operate on restricted schedules (commonly roughly 06:00–23:00); confirm current opening times with the terminal information desk before relying on them. When terminal counters are closed, use nearby commercial drop-off providers in the Pasay / Parañaque corridor that advertise 24-hour access; typical market rates for off-terminal services are PHP 100–300 per day depending on size and duration.

Practical steps: photograph the exterior and an inventory of valuable contents, remove documents and electronics, attach a visible contact tag, keep the claim stub secure, and allow at least 20–30 minutes to reclaim and pass through check-in/security. Payments: cash in PHP is commonly required; some operators accept cards but verify on arrival.

Before deposit, check the operator’s terms for maximum retention, liability limits and prohibited items; ask the terminal information desk for the on-site counter phone number or official web page to confirm live rates and any temporary service changes.

NAIA: Short-term bag-holding options

Recommendation: Use the terminal information desk or the dedicated left-baggage counter at Terminal 3 for short-term deposits; if those are closed or unavailable, prebook a nearby hotel concierge or a city-based locker service before arrival.

Terminal layout: NAIA consists of Terminals 1–4. Terminal 3 offers the widest range of passenger services and is the most likely place to find a staffed left-baggage desk (usually on the Arrivals level near the information counter). Terminals 1 and 2 provide smaller passenger service desks that may accept bags on a case-by-case basis; Terminal 4 (domestic) often lacks formal deposit facilities.

Operational details: bring a valid photo ID, obtain and keep the official receipt, note opening hours and maximum holding period printed on the receipt, and check liability limits before leaving items. Typical fees range from roughly PHP 150–350 per bag per day depending on service and bag size; counters frequently operate early morning to late evening but hours can change, so confirm in advance.

Practical alternatives: ask your airline to check through bags for connecting flights, arrange hotel concierge custody, prebook a commercial city locker through an online provider, or send excess items by courier to your accommodation if you expect a long city stopover.

Quick checklist

Before arrival: call the terminal information desk or your airline to confirm availability and hours.

At drop-off: secure valuables with you, inspect seals or tags, and retain the receipt number for retrieval.

If no desk is available: use a prebooked hotel concierge, city locker, or courier service to avoid last-minute issues.

Locate bag-deposit counters by NAIA terminal

Use the official bag-deposit counters positioned at arrivals and landside concourses of each NAIA terminal; exact spots, opening times, contact points and typical fees are shown below.

Terminal-specific counter locations

Practical tips for deposits

Carry ID matching the bag tag; counters commonly require photo ID and a completed deposit slip. For items over standard size or high value, request a written receipt describing contents and declared value.

Rates vary by size and duration; long-term holding (multiple days) may trigger a daily increment or a flat weekly rate – confirm at the counter before leaving items. If arriving late, prioritize terminals with 24-hour counters (T1, main T3 counter).

For quick pre-deposit cleaning of textiles or stains before paying for a hold, check equipment guidance like best psi for commercial pressure washer and avoid using strong cleaners on delicate items.

Always verify current hours and fees with the terminal information desk on arrival; counters and policies can change without prior notice.

Hours of operation and contact numbers to confirm real-time availability

Call the specific terminal information desk or the airport operator at least 2 hours before arrival to confirm current availability and exact opening times.

• NAIA Terminal 1

  • Typical hours: 06:00–22:00
  • Information desk / left-bag counter: +63 2 8773 1970
  • Quick tip: early-morning international arrivals (06:00–09:30) are busiest; call to reserve a slot.

• NAIA Terminal 2 (International)

  • Typical hours: 06:00–22:00
  • Info desk / bag-deposit: +63 2 8772 7506
  • Quick tip: counters sometimes close briefly during late-night cleaning – confirm by phone for arrivals after 21:00.

• NAIA Terminal 3

  • Typical hours: 24 hours for most passenger services, bag-holding counters commonly 06:00–23:59
  • Info desk / left-bag service: +63 2 8773 1978
  • Quick tip: Terminal 3 handles the most flights; real-time availability changes quickly during peak periods (morning and evening waves).

• NAIA Terminal 4 (Domestic)

  • Typical hours: 05:00–22:00
  • Info desk / short-term lockers: +63 2 8852 4742
  • Quick tip: domestic counters close earlier than international ones – verify if arriving late at night.

Central contacts and alternatives:

1. MIAA Operations Control Center (central operator): +63 2 8771 1111 – use this line for cross-terminal confirmations and emergency queries.
2. Airline customer-service desks: call your carrier’s local number to ask whether they can hold bags at check-in if terminal counters are closed.
3. Third-party commercial lockers near terminals: many operate beyond terminal counter hours; search “NAIA lockers” and confirm opening hours before relying on them.

If uncertain about weather or waiting outside terminals, pack a wind-resistant umbrella – see best beach umbrellas wind conditions for durable options.

Always log the counter agent’s name, receipt number and the exact collection deadline; reconfirm the phone number printed on the receipt before leaving the terminal.

Rates, size/weight limits and items not accepted by on‑site bag deposit

Use NAIA’s official left‑baggage counters and request a printed receipt and tag; listed figures below are typical tariffs and restrictions – verify current rates at the counter before depositing.

Rates (approximate): short‑term hourly: small bag PHP 40–60/hr, medium PHP 60–100/hr, large PHP 100–150/hr; daily (24‑hour): small PHP 150–220, medium PHP 250–350, large PHP 400–600. Weekly rates sometimes offered (large items PHP 2,000–3,500/week). Overtime or partial‑day charges applied pro rata; expect extra fees for oversized or fragile items.

Size and weight limits: standard accepted dimensions are roughly small up to 55 × 35 × 20 cm, medium up to 75 × 45 × 35 cm, large up to 120 × 80 × 40 cm. Typical weight cap per piece is 25–30 kg; combined item count per deposit commonly limited to 3–5 pieces unless pre‑arranged. Oversize/overweight surcharges commonly range PHP 100–500 depending on excess.

Prohibited or restricted items (will be refused or require special handling): explosives and ammunition; flammable liquids, paints and solvent containers; compressed gas cylinders (scuba tanks, LPG canisters); corrosives and toxic chemicals; biological hazards and human remains; large quantities of liquids or pressure vessels; spare lithium batteries/power banks (loose cells usually refused; devices with installed batteries accepted); live animals (service animals excepted subject to documentation); fresh produce, plants and soil subject to quarantine rules; high‑value negotiable items such as large sums of cash, bearer bonds, original passports and irreplaceable documents are often not accepted or accepted only at owner’s risk – do not leave these if avoidable.

Items accepted with conditions: bicycles, surfboards and musical instruments may be accepted if pre‑disassembled, boxed and within size/weight limits; fragile electronics usually accepted but declared and noted on the receipt; medical oxygen cylinders, mobility batteries or prescription medicines require prior approval and supporting paperwork.

Practical recommendations: photograph contents and tag numbers, weigh and measure items before arrival, declare valuables to staff and note any declared value limits printed on the receipt, insure high‑value items separately, and keep the deposit slip and telephone reference while items remain deposited.

Drop-off & collection procedure, ID requirements and lost-item protocol

Use the official left-baggage counter inside the arrivals hall and keep the issued claim slip until collection; present original photo ID at both drop-off and pick-up.

1. At drop-off:
   • Approach the staffed counter; request a deposit ticket and tag for each piece.
   • Present original photo ID and flight confirmation or boarding pass; staff will record ID details on the ticket.
   • Receive a printed claim slip showing counter number, deposit time, item description, and unique reference/barcode – inspect it immediately and keep it safe.
   • Carry small valuables with you; counters normally refuse declared valuables (cash, passports, jewelry) – confirm with staff before handing over.
2. At collection:
   • Arrive at the counter with the original claim slip and the same photo ID used at drop-off; counters will not release items without matching ID and slip.
   • If the ticket is intact, staff will match barcode/reference, retrieve the items and ask you to sign a release form confirming condition of contents.
   • If a third party collects on your behalf, provide a signed authorization letter, photocopy of your ID (front and back), and the collector’s original photo ID; staff will verify all documents before release.

ID & documentation required

• Primary: original government-issued photo ID (passport, national ID, or driver’s license).
• Secondary: boarding pass or booking confirmation showing flight details if requested.
• Claim slip issued at drop-off – mandatory for straightforward collection.
• For third-party pickup: signed authorization letter, copy of depositor’s ID, collector’s original ID.

Lost-ticket or missing-item protocol

• If the claim slip is lost: report immediately at the counter, present original ID plus flight/booking details and any photo of the ticket or tag if available; staff will attempt electronic verification using deposit records and CCTV if required.
• If an item is missing from a returned bag: notify the counter staff before leaving the area; file an incident report on-site and obtain an incident reference number.
• File a written complaint: staff will provide a form requesting depositor details, item descriptions, estimated value, and circumstances; retain a copy and the incident reference for follow-up.
• Follow-up and evidence: use the incident reference when contacting the counter or facility office; provide photos, receipts or serial numbers for high-value items to speed tracing.
• Escalation: if no resolution within the counter’s stated timeframe, request escalation contact details (supervisor, property control unit) and consider filing a police report if theft is suspected; keep all paperwork for insurance claims.
• Third-party claims without original ID/claim slip: staff may require a notarized affidavit and additional verification steps before any release or compensation discussion.

Use mall or app-based lockers for short waits; for overnight holds or delivery, arrange hotel bell-desk deposit or courier forwarding.

Short-term lockers (hours to one day)

Find coin or electronic lockers in major shopping complexes and transport hubs within a 10–20 minute ride of NAIA terminals – typical locations: mall basements, transit concourses and near cinemas. Expect three common locker sizes: small (fits a carry-on, ~35×45×25 cm), medium (checked-size, ~60×45×35 cm) and large (oversize, ~90×60×40 cm). Typical fees: PHP 50–150 per 4–6 hours for small, PHP 150–300 per 24 hours for medium, PHP 200–400 per 24 hours for large. Payment methods vary: coins, contactless card, or QR-pay apps; keep the receipt/QR until collection.

Restrictions usually include: no perishables, no live animals, and limits ~15–25 kg per compartment. Photograph the bag and locker receipt before leaving; label your bag with a temporary contact and collection time; store small valuables on your person.

Hotel bell-desk holds and courier forwarding

Hotel bell desk: registered guests normally receive complimentary short holds; non-guests are commonly charged PHP 300–800 per bag per day (call ahead to confirm acceptance and size limits). Provide ID and an arrival/departure confirmation; request a written tag with hotel contact and a timestamp.

Courier forwarding: national providers with widespread networks include 2GO, LBC and JRS Express – services range from same-day metro transfers to next-day provincial delivery. Rough price guidance for Metro Manila door-to-door: PHP 300–1,200 per bag depending on weight (5–20 kg) and speed; international forwarding will be several times higher and requires customs paperwork. Book online or by phone, schedule pick-up at your hotel/terminal-adjacent address, get a tracking number and purchase declared-value coverage if contents exceed basic liability.

Pack and hand-off checklist: empty liquids into checked bottles or seal bottles in waterproof bags; remove or tape exposed lithium batteries and declare them to the courier; pad fragile items inside a hard case or double-box; photograph external condition and contents; keep the courier receipt and tracking link; note cut-off times for same-day collections (typically 2–4 hours before your departure). For damage or loss, file a claim within 24–48 hours and keep all receipts and photos.

Quick checklist: confirm hours and maximum dimensions before drop-off; request written receipt and tag; insure high-value items; schedule courier pick-up early; keep ID and the claim number until retrieval.

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