The staffed deposit desk sits within the main concourse area–look for signs reading “Deposito Bagagli” or ask the information counter near Piazza Duca d’Aosta. Typical staffing covers daytime and evening shifts; automated lockers, when present, are usually placed near platform entrances or the lower level. Bring a valid ID and leave at least 10–15 minutes for drop-off or collection procedures.
Prices vary by size and duration: expect roughly €6–€10 for small items and €8–€15 for large pieces per 24 hours; short-term hourly rates or flat day fees are common. Payment methods often include card and cash; get a printed receipt with a claim ticket and check published dimensions and weight limits before handing over bulky items. Insure or keep valuables with you–manned services accept higher-value deposits than unattended lockers.
If the official desk is closed or full, use vetted third-party apps (bookable in advance) that list nearby drop-off points, or arrange hotel/host delivery for same-day transfer. Before committing, verify opening hours, maximum storage duration, and the refund/cancellation policy; store photo evidence of fragile items and retain the claim slip until retrieval.
Bag deposit options at Milano Centrale
Use the staffed bag deposit in the main concourse for short-term locker rental – typical opening hours roughly 06:00–23:00; tariffs commonly around €6 (small), €8 (medium), €12 (large) per 24‑hour period; ID and the issued receipt are mandatory for collection.
- Location: near the main ticket hall / concourse adjacent to the primary platforms entrance; look for signs reading “Deposito Bagagli” or ask the information desk.
- Accepted payment: coins, major debit/credit cards; some lockers accept contactless. Cash-only machines are becoming rare.
- Size & weight limits: standard lockers fit suitcases up to about 70–90 cm; oversized items require the staffed counter and may incur extra charges or be refused (typical max weight ~30 kg, length limit ~160 cm).
- Opening hours & late pickup: staffed counter hours vary by season; after‑hours retrieval can be impossible or costly – confirm closing time when dropping off.
- Prohibited items: weapons, explosives, perishable goods, large amounts of liquids, and hazardous materials are not accepted; battery-powered e‑scooters and some lithium batteries may be refused.
- Security & liability: small valuables should remain with you; declared high‑value items may require a surcharge and insurance is limited – keep the receipt until collection.
Quick practical checklist before leaving bags:
- Locate the deposit counter or locker row in the main concourse.
- Check current opening hours and exact tariffs (seasonal variations possible).
- Weigh/measure bulky items; ask if oversized items need special handling.
- Pay, keep the receipt/token, and photograph the locker number or tag.
- Return before closing or note extended‑hours options if staying overnight.
- Alternatives: city bag‑drop apps and private providers (example platforms: Bounce, Stasher) operate nearby and permit online booking and insurance; some hotels offer free or paid concierge hold for guests.
- Long‑term solutions: for multi‑day storage, reserve with a dedicated provider in advance and confirm insurance and pickup options.
- Lost item protocol: contact the deposit counter first; if the counter is closed, use the rail hub’s lost & found service and retain payment proof.
Rail hubs offering left-baggage and locker services
Use Centrale’s staffed Deposito Bagagli for the most reliable option: suitable for oversized bags and multi-day holds, staffed counters inside the main concourse, card accepted; always verify current opening hours before arrival.
Staffed drop-off points
Centrale – dedicated Deposito Bagagli in the main hall, staffed service for items of all sizes and declarations for valuable goods; ideal for long holds and baggage that won’t fit into lockers. Porta Garibaldi – limited staffed counter or partnered shop offers drop-off for medium-sized items during daytime hours; verify availability on the day. Cadorna – small staffed desk run by the local operator, better for short-term holds linked to regional connections.
Lockers and alternatives
Self-service lockers: present in some busy terminals (small/medium compartments only); expect approx. €5–10 per item for 24 hours (prices vary). Peripheral hubs such as Rogoredo and Lambrate commonly lack staffed deposits and reliable locker banks; if using those nodes, pre-book private local drop-off services via apps or websites. Practical tips: label contents, keep receipts, photograph bags and locks, and book ahead for weekends and holidays. For unrelated equipment recommendations while you wait, see best pressure washer for drain cleaning.
Exact location and contact details of the left‑baggage office at Milano Centrale
Use the Deposito Bagagli counter inside Milano Centrale: main concourse on the Piazza Duca d’Aosta side, adjacent to the central hall near the large clock and the main ticketing area.
- Address: Piazza Duca d’Aosta 1, 20124 Milano MI, Italy
- GPS coordinates: 45.4851° N, 9.2050° E
- Precise location within the building: ground level (main concourse), look for signs reading “Deposito Bagagli / Left‑Baggage” – counter usually directly opposite the principal entrances from Piazza Duca d’Aosta and close to platforms access corridors.
- Typical opening hours: 06:00–23:00 daily (confirm current times on the official site before arrival)
- How to contact:
- On‑site: approach the Info Point in the main concourse for immediate assistance and queue number
- Official station page (for phone, email and latest notices): https://www.milanocentrale.it/
- Alternative: consult national carrier/customer‑service pages for assistance with station services before travel
Practical notes:
- Bring a government ID and the claim ticket issued at drop‑off; small items and suitcases accepted, oversized items may be refused.
- Typical retention: from a few hours up to several days; ask at the counter about maximum custody period and insurance options.
- Rates vary by size and duration; request a written receipt and check opening/closing times for same‑day retrieval.
- If planning what to carry instead of depositing, consider reading best luggage to take on plane for compact, secure carry options.
For any uncertainty on opening times, accepted item types or special arrangements (large musical instruments, fragile goods), contact the station’s official web page before arrival or ask the Info Point immediately after entering the concourse.
Opening hours, peak periods and maximum storage duration
Use the staffed deposit office for holds longer than 24 hours; opt for self-service lockers when you need round‑the‑clock access or short drops under a few days.
Typical staffed desk hours: 06:30–22:30 daily (hours may vary by operator and on public holidays). Typical locker access: 24/7 for many banks, though some locations close overnight or undergo maintenance – always confirm availability before arrival.
Peak times: weekday commuter rushes 07:00–09:30 and 17:00–19:30; weekend tourist peaks roughly 10:00–15:00; midday summer months and days of major exhibitions/sports fixtures see sustained high demand. Plan to arrive at least 30–60 minutes before peak windows to avoid queues.
Maximum hold periods: staffed deposit offices commonly permit up to 30 days; items left beyond the operator’s limit may be forwarded to local authorities or disposed of. Self-service lockers generally limit continuous occupancy to 3–7 days depending on operator; expiry triggers automatic unlocking and removal procedures.
Typical tariffs (indicative): staffed counters €6–12 per day by bag size; lockers €5–8 for the first 24 hours then €1–3 per additional day. Payment methods vary – coins, cards and contactless often accepted. Keep the deposit receipt or digital barcode; without it reclaiming belongings becomes lengthy or impossible.
Practical tips: pre-book if an online reservation option exists; label your item with a phone number; photograph tags and locker barcodes; avoid storing high‑value or prohibited items; for long stays notify the desk in advance and confirm holiday opening hours and emergency contact details.
Locker sizes, weight limits and prohibited items policy
Choose a locker that fits your largest suitcase; if any single item exceeds 30 kg or measures more than 85×60×40 cm, hand it in at the staffed left-baggage counter rather than an automated compartment.
Typical internal dimensions (approx.): Small – 35×40×55 cm (backpack, cabin bag, small box); Medium – 35×55×80 cm (standard checked suitcase up to ~65 cm height); Large – 65×55×80 cm (large suitcase or two medium bags). Measure your case and allow ~5 cm clearance for an easy fit.
Common weight limits: most automated lockers accept 20–25 kg; some units are rated up to 30 kg. Items over 30 kg usually require manual handling and may incur additional handling fees; parcels above ~50 kg are generally refused.
Prohibited items (do not leave in lockers): flammable liquids and gases (petrol, butane, large aerosols), explosives, fireworks, ammunition and firearms, corrosive or highly toxic chemicals, compressed gas cylinders, radioactive materials, illegal narcotics, live animals, perishable food likely to spoil, human remains. Spare lithium batteries and power banks should be carried on your person – many unattended facilities prohibit them.
Valuables and fragile objects: cash, passports, ID cards, bank cards, jewelry, irreplaceable documents, cameras and small electronics are strongly recommended to remain with you; staff may refuse to accept high-value items for deposit. Fragile items (glassware, delicate instruments) are stored at owner’s risk and may be declined.
Security and inspection: compartments are monitored by CCTV but items are stored at the depositor’s risk; staff or public authorities may open bags for safety inspections. The operator usually disclaims liability for loss or damage beyond basic handling; consider travel insurance for high-value contents and photograph items before deposit.
Packing and handling tips: drain fuel from camping stoves, disable or remove loose batteries, wrap liquids in sealed bags, pad fragile goods, use TSA-style locks if desired, distribute weight across several lockers for heavy shipments. For bulky sports equipment (skis, bicycles) contact the staffed counter in advance to confirm acceptance and possible supplementary charges.
Prices, accepted payment methods and tips to avoid extra fees
Recommendation: For short drops (under 24 hours) favour automated lockers; for multi-day holds, oversized items or special handling use the staffed left-baggage office – this mix usually lowers total cost.
Typical price examples (main terminal reference): automated lockers – small €6–8 per 24 h, medium €8–12 per 24 h, large €12–16 per 24 h; staffed counter – €6–10 for the first day per item, then €2–5 per additional 24 h. Special handling or bulky articles commonly carry a surcharge of about €15–30 per day.
Accepted payment methods: contactless credit/debit cards (Visa, Mastercard), chip & PIN, mobile wallets (Apple Pay, Google Pay) at card readers; cash (coins and banknotes) accepted at manned counters but some lockers accept coins only or card only. Some facilities offer payment or extension via a dedicated app or web portal – check on-site instructions before relying solely on one method.
Common surcharges and how to avoid them: overstay fees are billed per extra 24 h – set a retrieval reminder and pre-pay an extra day if needed; oversize/overweight fees apply at handover – measure and weigh items at home and consolidate where possible; out-of-hours retrieval penalties occur at staffed counters – use 24/7 lockers for late returns; handling charges for fragile or regulated items require prior declaration – do not deposit restricted goods and ask staff about packaging requirements.
Practical tips to avoid unexpected costs: photograph your tag and keep the receipt; note locker number and exact facility area; carry small change plus a card because some machines accept only one form of payment; ask the counter about declared-value limits and optional insurance before leaving valuables; if storing several pieces, request a consolidated rate; retrieve before the paid period ends to avoid automatic extra-day billing.
Step-by-step: using self-service lockers and retrieving stored bags
Pick a locker that fits the longest dimension of your bag plus ~10 cm; aim for a size that keeps the item flat rather than bent. Use contactless card or chip-and-PIN where offered; coin slots still exist on some units but are less common.
1. Approach the terminal screen, select English (or preferred language) and choose “Rent locker” or the equivalent on-screen option.
2. Select a size on the screen, confirm the displayed price and maximum hold time for that payment unit, then tap card/contactless or insert coins. Keep the paper receipt and/or photograph the QR/ticket code shown on-screen immediately.
3. When the locker door unlocks automatically, place your bag inside with zippers facing outward and pull the door closed until you hear the latch click. Do not force the door; if it does not close, use a different compartment and request a refund via the terminal’s assistance button.
4. Note the access code or retain the QR barcode printed on the receipt; write the numeric PIN on your phone in plain text (not a photo) and store the receipt in a separate pocket from the bag. If the system issued a timed expiry, calculate retrieval time to avoid extra daily charges.
Retrieval procedure
At collection, return to the same terminal or locker bank, choose “Open locker” and either scan the QR/ticket or enter the numeric code shown on your receipt. Wait for the green indicator and the door to release; pull the handle gently and remove your bag.
If the machine fails to accept the code, press the on-screen “Assistance” or emergency button–most units display a local phone number. Keep payment confirmation (card statement, receipt) ready to prove the transaction if staff intervention is required.
Troubleshooting and quick tips
If your bag is stuck: do not force the door or attempt to unlock with makeshift tools; call the assistance number on the locker and note the locker ID printed on the unit. For lost receipts, bring the bank card used for payment and ID to the staffed office; recovery often requires matching transaction details.
Locker size | Approx. internal dims (cm) | Best for | Approx. price per 24 h (EUR) |
---|---|---|---|
Small | 35 × 25 × 45 | Backpack, small carry-on, camera bag | 4–6 |
Medium | 50 × 35 × 65 | Cabin suitcase, duffel bag | 6–10 |
Large | 70 × 50 × 100 | Checked-size suitcase, multiple bags | 8–15 |
Always verify the machine’s on-screen rules (maximum hold time, prohibited items) before payment; photograph the locker number and receipt barcode as a backup. If you plan multiple deposits during one day, keep separate receipts and note each locker ID to avoid mix-ups.