Michael Turner
Use the arrivals left-baggage counter if you need to leave bags for a few hours or days: the manned desk sits landside near the main exit of Terminal 1 and accepts single items and suitcases. Keep the receipt issued at drop-off and note the desk closing time on the day of leave; staff accept cards and cash.
Practical details: typical tariffs run approximately €6–€12 per item per 24 hours depending on size; oversized items are charged higher. Standard size categories cover small cabin bags, medium suitcases and large trunks–measure before arrival. The counter enforces ID matching to the claim ticket and applies a maximum liability limit, so store valuables either on your person or declare them if required.
Hours and timing: the desk is open daily with the widest coverage for daytime and evening flights; if you need early-morning access, collect your bags at least 90 minutes before check-in for departing flights. For multi-day holds, ask about advance booking or longer-term rates at the counter or via the terminal customer service line +39 041 260 9111.
If terminal-side options are full or closed, use city-center alternatives: self-service lockers and private drop-off shops near the main station and Piazzale Roma, plus app-based networks (Stasher, Bounce) that list local shops by price and opening hours. For cruise transfers, choose a deposit point close to Piazzale Roma to avoid carrying bags across bridges.
Baggage deposit options at Marco Polo (VCE) terminal
Recommendation: use the staffed left-baggage desk inside Terminal 1 for suitcases and valuable items; use coin/card lockers at Piazzale Roma or near the railway station for short drops and quick transfers.
Locations and service types
Staffed left-baggage desk – located in the Arrivals hall of Terminal 1, suited for checked-size bags, sports equipment and items requiring a receipt and insurance. Self-service lockers – clusters near Piazzale Roma and Santa Lucia railway station for carry-on sized items; payment typically by card or contactless. Private baggage companies – meet-and-drop points and pre-bookable deposits in the Mestre/Piazzale Roma area, useful for multi-day holds or oversized gear.
| Service | Typical location | Hours (typical) | Approx. price range | Notes |
|---|---|---|---|---|
| Staffed left-baggage desk | Arrivals hall, Terminal 1 | Generally early morning to late evening (check live times) | €6–€15 per item/day (size-dependent) | Receipts, ID required; accepts large/fragile items |
| Self-service lockers | Piazzale Roma & railway station | 24/7 at some sites; others aligned with terminal/terminal-area hours | €4–€12 (short-term blocks or daily) | Best for backpacks and small suitcases; check maximum dimensions |
| Private deposit providers | Mestre/Piazzale Roma vicinity | Business hours; online booking common | €5–€20 per day, discounts for multi-day | Pre-book for guaranteed space and special handling |
Practical tips
Bring passport or ID and keep the receipt; liability limits differ between staffed desks and private firms. Measure your bag before arrival – lockers have strict maximum dimensions. For same-day turnarounds, lockers reduce queues; for multi-day holds or valuable items, choose the staffed desk and ask about declared-value coverage. Check current opening hours and fees on official terminal pages or contact the deposit operator before travel.
Where to find the left-baggage desk and lockers inside Marco Polo (VCE)
Immediate recommendation
Drop bags at the manned Deposito Bagagli in Terminal 1 Arrivals: the desk sits in the public arrivals hall, directly opposite the ACTV ticket counter and adjacent to the coach/bus stops – present items, get a receipt and return tag at the same counter for collection.
Exact location, access and alternatives
From baggage reclaim follow signs for Arrivals and the orange “Deposito Bagagli” signage; the desk is before exiting to the taxi rank and people movers. There are no coin-operated lockers inside the terminal building’s secure zones – use the staffed deposit if you need short-term holding inside the terminal. For 24/7 self-service options, check lockers at Santa Lucia rail station or private left-bag services near Piazzale Roma; confirm locations and opening hours before travel on the VCE terminal website or at the terminal information desk.
For fragile or high-value items request wrapping and note declared-value limits on the receipt. Keep the tag until you reclaim your items and verify ID at collection. If you need ad-hoc tools or makeshift packing guidance while on the move, see how to cut dog ear fence boards.
VCE – Opening hours, holiday closures and peak-time availability for bag deposit
Plan drops and pickups during staffed hours: counters typically operate from about 06:00–07:30 until 21:30–23:00; automated locker rows remain accessible 24/7 and are the fallback outside staffed times.
Public holidays with reduced desk service include 25 December and 1 January; Easter Sunday and major national holidays often see shortened shifts or full closure of the staffed counter, while lockers stay available for access.
Peak demand windows: morning arrival surge ~05:30–09:30 and late-afternoon/early-evening ~16:00–20:00. High season (May–September) and event periods such as Carnival and Biennale increase wait times: expect 15–45 minutes on regular busy days, 60+ minutes during festival peaks.
For oversized items or same-day access outside counter hours, reserve an alternative city dépôt or prebook a courier-style pick-up; measure large suitcases before choosing a locker–many automated units limit depth to ~60 cm and width to ~40 cm.
To reduce risk: arrive at the counter at least 30–60 minutes before intended collection during peak periods; keep receipts and ID handy; photograph item tags. Bring compact protection for wet weather (use a small umbrella) and a quick-dry kit for textiles: best echo backpack blower and best lightweight fishing umbrella.
Pricing structure, maximum dimensions and weight rules for stored items
Use the staffed deposit counter for anything that exceeds locker dimensions or weight; lockers are best for small bags and carry-on suitcases.
Lockers (self-service; coin and card): Small – internal size up to 35 × 25 × 45 cm, weight limit 15 kg; fee €5 for up to 6 hours, €7 per 24-hour period. Medium – up to 50 × 35 × 65 cm, weight limit 25 kg; fee €8 for up to 6 hours, €12 per 24-hour period. Large – up to 80 × 60 × 90 cm, weight limit 30 kg; fee €12 for up to 6 hours, €18 per 24-hour period.
Staffed counter (recommended for bulky, heavy or valuable items): standard rate €20 for the first 24 hours for a single item up to 30 kg; €6–8 per additional 24-hour period. Oversized items (surfboards, skis, large musical instruments) typically incur a first-day charge of €25–40 and €10–15 per extra day; maximum single-item length usually 200 cm and weight cap 50 kg – items beyond these limits are accepted only by prior arrangement with the operator.
Prohibitions and special handling: cash, original identity documents (passports, ID cards), fragile goods requiring special packaging, perishable foods, and hazardous materials are not accepted. Firearms and ammunition require prior authorization and specific documentation; some items may require an extra handling fee.
Payment and receipt policy: lockers accept cards and coins; staffed counter accepts card, cash and contactless. A numbered receipt tag is issued for each deposited item – keep it for collection. Lost-receipt procedures typically require ID and a declaration and may incur an extra administrative fee (around €10–20).
Long-term deposits: after the third full day most operators apply a higher daily rate (approximately 25–50% surcharge per day). Uncollected items are subject to disposal or auction after a specified retention period (commonly 30–90 days) – check the operator’s rules when depositing high-value belongings.
How to book, check in and retrieve bags: counter procedures, online reservations and self-service
Book online at least 24 hours before arrival via the Marco Polo (VCE) left-baggage portal and bring a valid photo ID plus the reservation code to the counter; walk-ins are accepted but expect queues and immediate payment at the desk.
- Online reservation – step-by-step
- Open the official Marco Polo (VCE) left-baggage website or authorized partner page.
- Select drop-off date/time and estimated retrieval date; choose size category (small/medium/large) if using lockers.
- Enter full name, passport/ID number, mobile phone and e-mail; confirm any special declarations (valuables, fragile items).
- Pay by card (Visa/Mastercard) or other listed methods; save the confirmation e-mail and screenshot the QR/booking code.
- If you must change times, use the reservation link or contact the service desk by phone; cancellation rules will appear on the booking page.
- Counter check‑in procedure
- Approach the left-baggage counter with items, photo ID and booking confirmation (paper or digital).
- Staff will weigh/inspect items, issue bag tags/receipt with a unique reference and expected retrieval deadline.
- Keep the receipt until collection; that receipt plus matching ID is required to collect deposited items.
- Declare any restricted items (battery packs, aerosols, documents of value) before handover; some items must be handed to a staff-managed holding area rather than a locker.
- Payment options at the counter: card and cash; ask for a printed receipt if you need proof for employers or insurers.
- Self‑service lockers – how to use
- Choose a locker size based on bag dimensions shown on the locker panel; large suitcases may not fit into small/medium compartments.
- Pay at the locker terminal using card or contactless; some machines accept cash/coins – check the on‑screen options.
- Set a PIN or receive a QR/ticket; photograph or save the PIN/QR to your phone and keep the printed ticket.
- Lock the door and verify the status LED shows “occupied”; the terminal will display collection deadline and extension options.
- Extensions can be purchased online or at a nearby desk; unpaid overstay may trigger additional fees and handling procedures listed on the terminal.
- Collection and proof requirements
- Present the original receipt/ticket or QR code plus the same photo ID used at check-in; counters will confirm the reference before releasing items.
- For locker collections, re-enter the PIN or scan the QR at the locker terminal; staff assistance is available if the system fails.
- If someone else collects on your behalf, provide a written authorization, copy of your ID and the collector’s ID; verify this option when booking.
- Report missing or damaged items immediately at the counter and obtain an incident report; insurers typically require that report for claims.
- Carry a checklist: booking confirmation, photo ID, evidence of payment, and a short inventory of item contents for valuable articles.
- Do not store passports, large sums of cash, irreplaceable documents or fragile medical items in unattended lockers; hand them to staff in a declared box if necessary.
- If traveling during peak hours, aim to arrive 30–45 minutes before your planned drop-off to allow for queueing and inspection.
- Keep the reference/receipt until after final collection; without it, retrieval will require ID verification plus additional processing time.
Nearby alternatives: lockers at Venezia Santa Lucia, Piazzale Roma and private deposit providers
Use Venezia Santa Lucia station lockers for short-term bag deposit – they are inside the main concourse, next to the ticket hall, available 24/7 and accept coins and contactless cards.
Typical locker dimensions and tariffs at Santa Lucia: small ~30×40×20 cm (€5–7 per 24h), medium ~60×40×30 cm (€8–10 per 24h), large ~90×60×40 cm (€12–15 per 24h). Lockers operate on a timed rental (charges per 24-hour block); oversized items must be directed to staffed left-item desks or private providers.
Piazzale Roma options: coin-operated locker banks near the bus/taxi terminal (Piazzale Roma, 30135 Venezia VE) and several staffed drop-off counters in the square. Prices are comparable to the station; peak-season availability can be limited between 08:00–20:00, so reserve a private option if arriving then.
Private commercial networks (book online, walk-in possible) – key platforms and links: Stasher (stasher.com), Radical Storage (radicalstorage.com), Bounce (usebounce.com), LuggageHero (luggagehero.com). Typical rates: €4–8 per item for the first 24 hours at shop partners; some services charge hourly with daily caps. Many listings show exact address, opening times and on-site insurance (commonly €1,000–3,000 cover) on the booking page.
How to choose quickly: 1) compare distance from your arrival/departure point, 2) match maximum single-item dimensions on the provider page, 3) confirm hours for same-day retrieval, 4) verify insurance amount and cancellation policy, 5) if carrying valuable electronics, prefer staffed counters with written receipts or partner shops that list declared-value coverage.
Practical steps on arrival: photograph item(s) and tag/receipt, keep booking confirmation (PDF or screenshot), carry ID used for check-in, allow extra 10–20 minutes if using staffed counters, and avoid coin-only lockers if you lack small change.
FAQ:
Does Venice Marco Polo Airport offer luggage storage for passengers who need to leave their bags for a few hours?
Yes. Marco Polo (VCE) has a staffed left-luggage office in the arrivals area where you can leave suitcases and smaller bags for short periods or longer stays. Hours and fees vary by season and bag size, so check the airport website or contact the information desk for current details. If that option is unavailable, you can use storage services at Venice Santa Lucia train station, facilities near Piazzale Roma, or private city providers.
Where exactly is the luggage storage at Venice Airport, what are typical prices and rules, and what should I do if the office is closed?
The left-luggage desk is located inside the terminal on the arrivals/ground level, usually close to baggage claim and the ground-transport area. Staffed hours generally match flight operations but can change, so calling ahead is wise. Typical pricing depends on bag size and length of storage: expect small bags to cost only a few euros for a few hours and daily rates commonly in the low-to-mid tens of euros; larger items cost more. Most services accept card and cash, issue a receipt and tag, and may require ID. Restrictions commonly include hazardous goods and perishable items; valuables often require a declaration or separate handling and may have limited liability, so check the terms before leaving expensive items. If the airport office is closed, options include the deposito bagagli at Santa Lucia train station, private storage companies that operate near Piazzale Roma or offer pick-up/drop-off, and some hotels that will hold luggage for a fee. Carry your reservation or receipt, keep ID handy, and verify opening times before planning transfers to the islands or late-night departures.
